Paul Mosman
Chantilly
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Custom Order Specialist
The Home Depot Inc
Sterling
02.2022 - Current
- Provided technical support and advice on appropriate millwork applications for customers' projects.
- Analyzed job orders accurately to determine material needs and labor costs associated with each job.
- Maximized production by meeting job requirements to work with team members, train new workers, and enhance efficiency.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Generating business development by providing leads to installation services.
Server
Dogfish Head Alehouse
Falls Church
06.2014 - 09.2021
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Trained new employees to perform duties.
- Provided excellent customer service to ensure satisfaction.
Education
Associate of Science - Business Administration
Northern Virginia Community College
Loudoun05-2025
Skills
- Business development
- Effective communication
- Data entry skills
- Issue resolution
- Attention to detail
- Relationship building
- Organizational skills
- Teamwork and collaboration
- Problem-solving abilities
- Product and service recommendations
Certification
- Health and Life insurance license
Timeline
Custom Order Specialist
The Home Depot Inc
02.2022 - Current
Server
Dogfish Head Alehouse
06.2014 - 09.2021
Associate of Science - Business Administration
Northern Virginia Community College