Christina Tuck
Richmond
Summary
Goal-oriented individual dedicated to strengthening administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with students and staff to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities.
Overview
12
12
years of professional experience
Work History
Director of Admissions
South University
10.2023 - Current
- Responsible for assisting the campuses in attaining admissions goals, in particular inquiry conversion to enrollments, and enrollments to new student matriculation at plan
- Assuring that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion
- Collaborating with Assistant Vice Chancellor of Admissions to establish forecasts to ensure planned new student targets are met
- Managing a team of six
- Assuring adequate staffing levels and productivity through effective personnel management
- This includes but is not limited to selection and hiring of employees coupled with their being training, developed, motivated, and effectively managed
- This includes enrollment teams receiving regular feedback, observation and support
- Responsible for achieving conversions of inquiry to applicant; and applicant to new student standards
- Monitor expenses to assure budget compliance
- Contribute to marketing plans to support inquiry conversion and applicant lock-in
- Ensure compliance with all SU policies and procedures, ethical standards, and compliance with all federal, state and accreditation requirements
- Partnering with other members in leadership, faculty and staff to assure a vibrant perpetual student recruitment environment
Lead Admissions Representative
South University
08.2012 - 09.2023
- Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards
- Responsible for overseeing the admissions department in the absence of the director of admissions
- Responsible for managing time and inquiry resources to generate interest in our programs
- Conduct a high quantity of prospect phone contacts to secure appointments and interview activity and conduct follow-up activity with unresolved interviewees and future class applicants
- Working interdepartmentally with student support services to ensure students are maintained and successfully matriculated
- Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators
- Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals
- Secure new inquiries (Personally Developed Referrals)
- Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for enrollment based upon career goal compatibility
- Accurately forecast projected new students on a periodic basis for admissions leadership
- Maintaining over a 95% enrollment goal yearly
- Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation
- Assist other personnel and departments with data collection and problem solving
- Participate in appropriate recruitment and enrollment activities including open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc
Education
MBA -
South University
Richmond, VABachelor of Science - Mass Communication
Virginia Commonwealth University
Richmond, VASkills
- Educational leadership
- Multi-tiered support systems
- Maintaining documents and records
- Problem-solving
- Effective communication
- Adaptability and flexibility
- Admissions management
- Compliance monitoring
- Performance evaluation
- Community outreach
- Staff development
- Goal setting
- Interviewing techniques
- Cross-functional teamwork
Timeline
Director of Admissions
South University
10.2023 - Current
Lead Admissions Representative
South University
08.2012 - 09.2023
MBA -
South University
Bachelor of Science - Mass Communication
Virginia Commonwealth University
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