Demond Lucas
Richmond
Summary
Driven Asset management Specialist with team-oriented nature and inventory management background. Promote customer relationships via desk side troubleshooting and request fulfillment. Talented listener, analyzer and problem-solver with people-first approach.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Asset Management Specialist
Virginia Department of Transportation
09.2023 - Current
- Assist users with troubleshooting various issues daily and maintain inventory of computer stock as well as peripherals
- Order equipment necessary for dept stock and customer requests
- Receive and update inventory systems to indicate status of all current orders
- Handle statewide or office local projects
PC Refresh Technician
Core Tech
03.2022 - 09.2023
- Help set up user profiles on new computers, printer drivers, vpn connections and ship secured assets to hq
Delivery Driver
Amazon
01.2022 - 08.2023
- As a delivery driver my daily route would consist of 140-190 stops daily
- Was responsible for daily inspections and load outs
- Cargo van/box truck experienced
Order Selector
UNFI/SUPERVALU
07.2020 - 01.2022
- Was assigned an electric pallet jack which was checked per regulation safety checklist
- Process and pick up orders from various different sections in the warehouse and deliver them to the dock to be loaded
General Laborer
the home depot
04.2015 - 01.2020
- I am trained in several different departments in the building including break pack, wall build, mhe, pts, and receiving
- While in break pack and receiving my main goal is to ensure an accurate count of products and also ensure they go to the right location
- In the MHE and PTS departments my main job was to ensure safe and quick product transportation for freight through the building as well as wrapping pallets
- Also as a member of the wall build team i was in charge of making sure walls are built in trailers flush and to the top of the ceiling so that customers may receive their items on time and in good quality
- I am also Forklift certified on the regular and 84" forks as well as the electric pallet jack
Warehouse Worker
Aramark
09.2014 - 04.2015
- My responsibilities included stocking and rotating items in stockroom as well as freezers and coolers
- Also providing the cooks with materials needed for meals and cleaning when the kitchen closes
- My second month of employment i received an award for helping at stations without being asked to
Delivery Driver
Jimmy Johns
09.2011 - 11.2014
- Take orders, make sandwiches, and deliver them all as fast as possible
- Responsible for managing my own monetary transactions
- Customer service guaranteed
- Also as a marketing team member i was responsible for putting together large catering orders
- Another aspect i handled was sampling and i took care of the entire downtown norfolk area
Sales Representative
Affinity4
02.2014 - 08.2014
- Provide customer service on multiple products
- Handle cancellations for wireless and long distance services
- Also meet weekly sales goals
Warehouse worker
Ovations food services
10.2012 - 07.2013
- Stock and restock stands before and during events
- Clean and organize items in the warehouse
- Also in charge of rotating food items
Sales Associate
Aeropostale
05.2010 - 12.2011
- Assist customers with all needs including finding different sizes and giving my professional opinion
- Establish rapport with customers to ensure a positive experience
- Greeter
- Register
Cook/Prep Cook
Captain D's
03.2009 - 08.2010
- Experienced cooking items from scratch and made to order
- Keep my work area clean
- Ensure customer satisfaction
Inventory Associate
Wis International
04.2008 - 01.2009
- Make an accurate count of all items in the sections assigned and restock as needed
Sales Associate
Deb inc
06.2006 - 02.2007
- Ensure customer satisfaction
- Responsible for a range of transactions from purchases, to returns, to exchanges
Janitorial Services
Virginia Building Services
05.2005 - 09.2005
- Clean Facilities and sanitize all work stations
- Use all cleaning supplies correctly, given the situation
Education
Graphic design -
Norfolk Technical center
05.2010
Granby High school - undefined
Granby High school
05.2010
Skills
- Asset valuation
- Infrastructure management
- Innovation and creativity
- Asset allocation
- Due diligence
- Teamwork and collaboration
- Problem-solving aptitude
- Multitasking Abilities
- Reliability
- Relationship management
- Relationship building
- Excellent communication
Accomplishments
- Collaborated with team of three with the Cirrato to XWS follow print migration. Assumed Point role on project after month two and remained Xerox POC.
- As a team of two worked on bringing Surface hub/Smart board conferencing equipment into our environment. This project also required testing multiple ways of configuration for multiple use cases.
- Used Microsoft Excel to develop & maintain inventory tracking spreadsheets.
- Assisted with modernization of commissioner staff workspaces.
- During Crowdstrike outage was on a team who created a fix which ended up being used agency wide.
- Spearheaded various process which led to decreasing our footprint in the enviroment.
Certification
Forklift Certified
Personal Information
Authorized To Work: US
Timeline
Asset Management Specialist
Virginia Department of Transportation
09.2023 - Current
PC Refresh Technician
Core Tech
03.2022 - 09.2023
Delivery Driver
Amazon
01.2022 - 08.2023
Order Selector
UNFI/SUPERVALU
07.2020 - 01.2022
General Laborer
the home depot
04.2015 - 01.2020
Warehouse Worker
Aramark
09.2014 - 04.2015
Sales Representative
Affinity4
02.2014 - 08.2014
Warehouse worker
Ovations food services
10.2012 - 07.2013
Delivery Driver
Jimmy Johns
09.2011 - 11.2014
Sales Associate
Aeropostale
05.2010 - 12.2011
Cook/Prep Cook
Captain D's
03.2009 - 08.2010
Inventory Associate
Wis International
04.2008 - 01.2009
Sales Associate
Deb inc
06.2006 - 02.2007
Janitorial Services
Virginia Building Services
05.2005 - 09.2005
Granby High school - undefined
Granby High school
Graphic design -
Norfolk Technical center
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