Aziel Williams
Server
Pamplin
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Server
Haagen Dazs
08.2024 - Current
- Delivered exceptional customer service by accurately taking and processing orders, enhancing overall guest satisfaction.
- Maintained cleanliness and organization of dining and service areas, ensuring a welcoming atmosphere for patrons.
- Assisted in inventory management by restocking supplies and monitoring product levels to prevent shortages.
- Responded promptly to customer inquiries and resolved issues, fostering a positive dining environment and repeat business.
- Implemented suggestions for menu improvements based on customer feedback, contributing to enhanced dining offerings.
- Efficiently handled cash transactions and managed point-of-sale systems, ensuring accurate billing and financial accountability.
Event Server
Bialeksmusic
12.2023 - Current
- Maintained event cleanliness during service
- Returned reusable goods and serving equipment for inventory and restock.
- Maintained flexible work schedule to meet event needs.
- Provided friendly, courteous service to create memorable moments for guests.
Delivery Driver
DoorDash
08.2023 - 02.2025
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
Education
High School Diploma -
Unity Reed High School
BBA - Business Administration
Northern Virginia Community College
Skills
Customer service
Inventory management
Time management
Cleanliness maintenance
Communication skills
Team collaboration
Adaptability
Flexibility
Problem resolution
Strong work ethic
Task prioritization
Memory retention
Timeline
Server
Haagen Dazs
08.2024 - Current
Event Server
Bialeksmusic
12.2023 - Current
Delivery Driver
DoorDash
08.2023 - 02.2025
High School Diploma -
Unity Reed High School
BBA - Business Administration
Northern Virginia Community College