Pearlie Miller
Chesapeake
Summary
Experienced in a fast-paced warehouse environment, skilled in organization and time management. Expertise in streamlining processes and ensuring operational efficiency. Seeking to leverage transferable skills in logistics and teamwork to transition into a new field. Solid foundation in team collaboration and problem-solving, eager to continue learning and developing within a warehouse setting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food Service Worker
Navy Child And Youth Programs
07.2023 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
Produce Clerk
Krogers Grocery Store
11.2022 - 07.2023
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
Warehouse Worker
GIVENS DISTRIBUTION, INC, Headway Staffing
02.2022 - 11.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 60 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
Fresh Produce Associate
Food Lion Grocery
04.2021 - 01.2022
- Working at food lion as a produce associate my job was to regularly assisted customers with shopping produce items, stocking and making sure we had the best quality produce items readily available for customers
- Required to lift about 60lbs or more everyday
- Increased customer satisfaction by providing prompt and knowledgeable assistance with fresh produce selection.
- Demonstrated flexibility by adapting to changing seasonal demands or store promotions, effectively managing fluctuations in workloads or responsibilities.
Customer Service Representative
Alorica
11.2019 - 03.2021
- Working at alorica was a fast pace customer service where we answered the phones for electricity problems, taking payments over the phone and helping setting up services as well
- This job required much patience and to be understanding with people which really improved my customer service skills
Line Cook
CAVA
07.2019 - 10.2020
- Working at cava I was required to prepare different courses of Mediterranean food for our guest and when not preparing food to interact with our guest to assure they enjoyed the experience
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Cashier/Cook
Zoes Kitchen, Inc.
06.2018 - 01.2019
- Taking orders, preparing ingredients, discarding expired items, maintaining kitchen areas clean and sanitized, placing food items on plates, maintaining cooking equipment, and setting heat levels of ovens and cooking ranges
Crew Member
McDonald's
02.2017 - 06.2018
- Complete duties such as greeting customers, taking orders, collecting payments, recommending products, promoting special deals, matching cash with records, arranging food items on trays, adding napkins and condiments, and cleaning the premises
Education
High School Diploma -
Indian River High School
Chesapeake, VA06-2019
Skills
- Quick learner
- Multitasking
- Shipping and receiving
- Physical strength and stamina
- Strong work ethic
- Strong communication skills
- Attention to detail
- Fast-paced environment
- Reliability and punctuality
- ServSafe certification
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- CPR/AED Certification
Timeline
Food Service Worker
Navy Child And Youth Programs
07.2023 - Current
Produce Clerk
Krogers Grocery Store
11.2022 - 07.2023
Warehouse Worker
GIVENS DISTRIBUTION, INC, Headway Staffing
02.2022 - 11.2022
Fresh Produce Associate
Food Lion Grocery
04.2021 - 01.2022
Customer Service Representative
Alorica
11.2019 - 03.2021
Line Cook
CAVA
07.2019 - 10.2020
Cashier/Cook
Zoes Kitchen, Inc.
06.2018 - 01.2019
Crew Member
McDonald's
02.2017 - 06.2018
- ServSafe Food Handler Certification - National Restaurant Association.
- CPR/AED Certification
High School Diploma -
Indian River High School
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