Aalyiah Norris
Herndon
Summary
Goal-oriented sales professional skilled at building relationships, earning trust, and closing deals. Courageous, persistent, and strategic, with a natural talent for connecting with clients. Coachable and eager to continue learning, growing performance, and refining strategy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Professional
Safford Brown Fairfax Hyundai
Fairfax
01.2025 - 10.2025
- Achieved a 16+ vehicle monthly average while balancing volume, gross preservation, and disciplined trade management.
- Greeted and assisted both online and in-person leads through friendly, professional, and strategic consulting.
- I was able to create demand and close service and parts department customers numerous times through strategic interactions in the same day.
- Shows strong judgment in holding back on marginal trades, resulting in stable gross performance.
- Used CRM to contact, follow up, and make appointments.
- Used Automotive Mastermind cold-call previous buyers from the store and generate new leads.
- Created personalized videos for clients through CRM, Personal Youtube Account and other Social Media Accounts.
- Passionate seller transforming car buying into an event with every customer interaction.
- Guided customers in choosing vehicles by aligning solutions with their specific needs or aspirational desires, customizing each interaction.
- Conducted enthusiastic vehicle demonstrations to showcase features and benefits effectively.
- Managed inventory by keeping track of incoming and outgoing vehicles daily.
- Structured deals properly for warranties and aftermarket products.
- Developed strong relationships with customers to encourage repeat business and referrals.
- Consistently offered service experiences that encouraged positive feedback both online and through personal recommendations.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
Sales Professional
Darcars Honda of Fairfax
Fairfax
09.2024 - 01.2025
- Had 24.5 deals out in my 3rd month in the business.
- I have 30+ positive reviews from clients who had a good experience with me.
- Greeted customers upon arrival and built positive relationships while discussing vehicles before closing.
- Learned the sales process and how to make natural connections with people, ending with a solid close.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Responded to customer inquiries via phone or email promptly and professionally.
- Researched competitive pricing information from other dealerships in order to remain competitive within the market.
- Provided excellent customer service throughout entire transaction process from initial contact until completion of sale.
- Followed up with previous customers through surveys or emails seeking feedback on service provided.
Service Professional
Coastal Flats Restaurant
Fairfax
02.2024 - 09.2024
- Greeted guests and provided menus while informing customers on different dishes.
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff and customers.
- Upheld high standards of service and sanitation.
- Assisted in training new servers.
Service Professional
PF Chang's Restaurant
Fairfax
08.2023 - 02.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Some College (No Degree) - Business And Managerial Economics
Northern Virginia Community College
Annandale, VASkills
- Client rapport and credibility building
- Customer needs and wants adaptation
- Demand generation strategies
- Goal-oriented mindset
- Follow-up communication
- Social media marketing
- Aftermarket product sales
- Strong work ethic
- Active listening and engagement
- Sales presentations and strategies
- Networking skills
- Strategic deal structuring
- Sales volume achievement
- Coachable attitude
Certification
Salesperson License
Affiliations
Card Games
Timeline
Sales Professional
Safford Brown Fairfax Hyundai
01.2025 - 10.2025
Sales Professional
Darcars Honda of Fairfax
09.2024 - 01.2025
Service Professional
Coastal Flats Restaurant
02.2024 - 09.2024
Service Professional
PF Chang's Restaurant
08.2023 - 02.2024
Some College (No Degree) - Business And Managerial Economics
Northern Virginia Community College