
Results-driven Project Manager with a strong track record in enhancing customer satisfaction and driving process productivity. Expertise in managing multiple projects and collaborating cross-functionally to achieve operational excellence.
ANDREW DICK
PROFESSIONAL Construction professional with robust track record in project management and team SUMMARY leadership, ensuring high standards and exceptional results. Known for strong collaboration and flexibility, adept at navigating changing project needs. Skilled in site supervision, safety compliance, and effective communication.
WORK HISTORY
Project Manager
GE Healthcare 4/7/2025 4/7/2025 to Current
Enhanced customer satisfaction and streamlined process productivity during installations.
Managed multiple projects simultaneously across various teams.
Identified, escalated, and resolved issues impacting customer satisfaction and operational targets.
Work cross functionally with sales and services teams while owning the project management and implementation process for GE Healthcare Diagnostic Imaging.
SUPERINTENDENT 07/2014 to 3/21/25
J.A. Heisler Contracting, Richmond, VA
• Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
• Communicated with clients throughout each project stage, providing progress updates and addressing concerns.
• Collaborated with architects, engineers, and contractors to ensure seamless project execution.
CUSTOMER SERVICE MANAGER 04/2012 to ANDREW DICKPROFESSIONAL Construction professional with robust track record in project management and team SUMMARY leadership, ensuring high standards and exceptional results. Known for strong collaboration and flexibility, adept at navigating changing project needs. Skilled in site supervision, safety compliance, and effective communication.
WORK HISTORY
Project Manager
GE Healthcare 4/7/2025 4/7/2025 to Current
Act as primary contact between GE Healthcare and the customer on all activities related to installation
Drive customer satisfaction and process productivity during the installations
Identify , escalate, and resolve issues, which might impact customer satisfaction and GE operational targets
Work cross functionally with sales and services teams while owning the project management and implementation process for GE Healthcare Diagnostic Imaging.
SUPERINTENDENT 07/2014 to 3/21/25
J.A. Heisler Contracting, Richmond, VA
• Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
• Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
• Collaborated with architects, engineers, and contractors to achieve seamless project execution.
CUSTOMER SERVICE MANAGER 04/2012 to 07/2014
MAC, Midlothian, VA
• Held management position overseeing daily operations of health club. for a full-service health club that provides personal training, group fitness, aquatics and a full range of family fitness programs
• Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
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EDUCATION J. Sargeant Reynolds Community College, Richmond, VA
HRI Hotel & Resort Management, Tourism & Hotel Management, 01/2011
John Tyler Community College
Arts & Sciences, 01/2008/2014
MAC, Midlothian, VA
• Management position for a full-service health club that provides personal training, group fitness, aquatics and a full range of family fitness programs
• Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
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EDUCATION J. Sargeant Reynolds Community College, Richmond, VA
HRI Hotel & Resort Management, Tourism & Hotel Management, 01/2011
John Tyler Community College
Arts & Sciences, 01/2008