Aaron Fitzwater
Winchester
Summary
Dynamic Account Manager and Branch Manager with a proven track record of driving revenue growth and enhancing customer satisfaction at Virginia Business Systems and Enterprise Rent-A-Car. Excelled in relationship building and revenue generation, achieving a 13% business increase through strategic sales initiatives. Skilled in customer service and marketing, consistently ranked in the top 10% for customer satisfaction.
Overview
4
4
years of professional experience
Work History
Account Manger
Virginia Business Systems
05.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- 100% client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Branch Manager
Enterprise Rent-A-Car
07.2021 - 05.2024
- Successfully manage all aspects of branch operations, including sales, customer service, fleet management, and employee development
- Increased business growth by 13% implementing effective sales strategies and achieving monthly revenue targets
- Ranked top 10% in customer service surveys and resolved any customer concerns or issues
- Train, and developed a high-performing team of 12 people, ensuring they have necessary skills and knowledge to deliver an outstanding customer experiences
- Collaborate with regional and corporate teams to implement company initiatives and achieve business objectives
Education
Bachelor of Science - Business Administration And Marketing
West Virginia State University
Institute, WV04.2021
Skills
- Relationship Building
- Revenue Generation
- Excellent work ethic
- Customer service
- Attention to Detail
- Community Relations
- Goal oriented
- Marketing
Teamwork and collaboration
Account management
Client relations
Timeline
Account Manger
Virginia Business Systems
05.2024 - Current
Branch Manager
Enterprise Rent-A-Car
07.2021 - 05.2024
Bachelor of Science - Business Administration And Marketing
West Virginia State University
Similar Profiles
PHYLLIS R. POOLE, PMPPHYLLIS R. POOLE, PMP
Division Director at Enterprise Business Solutions for Technology, VirginiaDivision Director at Enterprise Business Solutions for Technology, Virginia
Cody CritesCody Crites
Field IT Technician, Biomedical at University of Virginia Health SystemsField IT Technician, Biomedical at University of Virginia Health Systems
Daniel JosephDaniel Joseph
Senior SEO & Content Writer & Trainer at Virginia Business SolutionsSenior SEO & Content Writer & Trainer at Virginia Business Solutions