Abbey Houghton

• Supported passengers with mobility challenges, facilitating safe and comfortable boarding and disembarking.
• Ensured compliance with safety and security standards to enhance operational integrity.
• Delivered timely responses to customer inquiries and complaints, fostering positive customer relationships.
• Followed federal standards for non-profit organizations to ensure compliance and operational integrity.

• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Assisted physicians with patient examinations and procedures in a clinical setting.
• Administered injections, medications, and treatments to support patient recovery under physician supervision.
• Educated patients on medications and treatment plans to promote understanding and adherence.
• Communicated effectively with patients regarding their health concerns and care instructions.
• Managed patient records using electronic health record systems for accurate documentation.
• Maintained comprehensive documentation of patient interactions to ensure continuity of care.
• Coordinated patient appointments and follow-ups to enhance care continuity and patient satisfaction.
• Scheduled appointments for patients via phone and in person.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

Engaged in a summer role, providing support in various tasks while learning about medical settings in Dermatology.

• Assisted physicians with patient examinations and procedures, enhancing patient care in clinical setting.
• Assisted dermatologists with patient examinations and treatment procedures.
• Collected patient medical histories and documented information accurately.
• Prepared examination rooms with necessary tools and supplies for procedures.
• Educated patients on skincare routines and post-treatment care instructions.
• Coordinated communication between patients and healthcare providers to ensure timely information exchange.
• Conducted follow-up calls with patients after their visit to ensure satisfaction with care received.
• Assisted dermatologists in examining patients and performing minor procedures such as skin biopsies, suture removal, and cryotherapy.
• Performed specimen collection and ordered lab tests for patients.
• Maintained accurate medical records for all patient visits using electronic health records software.
• Reviewed laboratory results with physicians prior to informing the patient of findings. Responded to emails, filed paperwork.

• Managed both front-of-house operations and the juice/coffee bar, preparing high-quality beverages while delivering exceptional customer service.
• Provided exceptional customer service by engaging with patrons and addressing needs.
• Adapted to changing business needs by effectively taking on various roles.
• Ensured cleanliness of work environment through diligent maintenance of counters, dishes, and floors.

• Developed and implemented program strategies to engage campers and foster a fun, inclusive environment.
• Coordinated planning and organization of camp activities and schedules to enhance camper experience.
• Led a team of camp staff, coordinating daily operations, ensuring camper safety, and executing a variety of activities.
• Managed scheduling, event planning, and logistics for successful camp sessions.
• Streamlined communication between parents, staff, and campers to foster a supportive camp environment.
• Supervised camp staff to uphold service quality and support for campers, ensuring a positive camp atmosphere.
• Supervised daily check-in and check-out for all day campers.
• Developed a system for tracking camper attendance and health records.
• Prepared weekly reports outlining progress made towards program goals.
• Produced forms, letters and documents needed for camp implementation.

• Executed sterilization of dental equipment, upholding standards for safety and hygiene in laboratory environment.
• Supported lab operations through equipment maintenance and coordination of office activities.
• Worked with dental team to enhance patient care and operational efficiency.
• Assisted dentists with patient examinations and procedures.
• Conducted initial patient assessments and gathered medical histories.
• Developed understanding of healthcare protocols through practical application.