Abdelfattah Abdelfattah
Falls Church
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Housekeeper
Cataract Hotel
07.2021 - 08.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Cashier Team Lead
Buffalo Burger
06.2018 - 05.2021
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
Education
Bachelor of Science - Faculty of Law
Aswan University
New Aswan, Egypt 07.2022
Skills
- Quality Control Guidelines
- Dusting Furniture
- Bed Making
- Guest Satisfaction
- Housekeeping
Timeline
Housekeeper
Cataract Hotel
07.2021 - 08.2023
Cashier Team Lead
Buffalo Burger
06.2018 - 05.2021
Bachelor of Science - Faculty of Law
Aswan University
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