Abdelkrim Belkaddar
Sterling
Overview
11
11
years of professional experience
Work History
Mobile Expert
T-Mobile
01.2026 - Current
- Delivered customer-focused mobile and technology solutions tailored to client needs.
- Educated customers on products, services, and digital tools to enhance their experience.
- Supported sales growth by implementing consultative selling techniques.
Operations Supervisor RX
CVS Health
08.2024 - Current
- Supervise daily pharmacy and retail operations while ensuring high standards of customer service and compliance.
- Streamlined workflow processes to enhance operational efficiency in fast-paced environment.
- Managed inventory, compiled reports, and coordinated team activities.
Assistant Customer Service Manager
Food Lion
09.2023 - 01.2026
- Resolved customer concerns to ensure a positive shopping experience and foster customer loyalty.
- Managed daily front-end operations and customer service activities to enhance overall store performance.
- Coordinated scheduling, supervised employees, and streamlined operational processes.
Sales Manager / Operations Coordinator
Mercurius LLC
01.2018 - 01.2023
- Led sales and operational strategies that enhanced revenue growth and optimized resource utilization.
- Managed client accounts, fostering long-term business relationships that contributed to client retention.
- Monitored sales performance metrics to pinpoint areas for operational enhancement.
Sales & Operations Associate
Mirak Store LLC
01.2015 - 01.2018
- Enhanced sales performance by providing customer-focused service and operational support.
- Partnered with management to streamline store operations and elevate customer experience.
- Supported daily business operations, sales activities, and customer relations to enhance overall efficiency.
Education
Master of Science - Information Technology - Analytics Specialization
Capella University
Oran, Algeria12-2027
Bachelor of Science - Economic Analysis and Forecasting
University of Oran 2 Mohamed Ben Ahmed
Oran, Algeria06-2023
Skills
- Data Analytics
- Python (Basic)
- R Programming (Basic)
- Cloud Computing Fundamentals
- Microsoft Excel
- Data Interpretation & Reporting
- Sales & Operations Management
- Statistical modeling
Languages
- French (Fluent)
- Darija (Native)
- English (Fluent)
- Arabic (Fluent)
Timeline
Mobile Expert
T-Mobile
01.2026 - Current
Operations Supervisor RX
CVS Health
08.2024 - Current
Assistant Customer Service Manager
Food Lion
09.2023 - 01.2026
Sales Manager / Operations Coordinator
Mercurius LLC
01.2018 - 01.2023
Sales & Operations Associate
Mirak Store LLC
01.2015 - 01.2018
Master of Science - Information Technology - Analytics Specialization
Capella University
Bachelor of Science - Economic Analysis and Forecasting
University of Oran 2 Mohamed Ben Ahmed