Summary
Overview
Work History
Education
Skills
Timeline
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Abdo Ismail

Falls Church

Summary

Results-driven finance and automotive professional with a strong background in international affairs and economics. Proven experience in banking and automotive sales with a track record of building client relationships, exceeding sales goals, and advancing into leadership roles. Skilled in financial advising, sales strategy, and customer service excellence.

Overview

7
7
years of professional experience

Work History

Finance & Insurance (F&I) Manager

Koons Toyota Tysons
Vienna
01.2023 - Current
  • Present and sell finance and insurance products to customers, maximizing dealership profitability.
  • Maintain compliance with lending institution standards and federal regulations.
  • Train and support sales staff on financing options and processes.
  • Consistently exceeded monthly finance targets and customer satisfaction goals.

Sales & Leasing Consultant

Koons Toyota Tysons
Vienna
02.2020 - 01.2023
  • Delivered tailored vehicle solutions for clients through needs analysis and expert product knowledge.
  • Achieved top-tier sales performance and maintained high CSI scores.
  • Built long-term relationships with customers, leading to repeat and referral business.

Banker

PNC Bank
Arlington
01.2018 - 08.2019
  • Assisted customers with banking products and services, including personal loans, checking/savings accounts, and investment referrals.
  • Managed daily transactions, resolved client issues, and ensured regulatory compliance.
  • Recognized for exceptional customer service and meeting performance targets.

Education

Bachelor of Arts - International Affairs, Economics

George Mason University
Fairfax, VA
01.2019

Skills

  • Automotive Finance & Insurance
  • Sales & Customer Relationship Management
  • Banking & Financial Services
  • Cross-cultural Communication
  • Compliance & Risk Management
  • Time management
  • Conflict resolution
  • Risk management
  • Team leadership

Timeline

Finance & Insurance (F&I) Manager

Koons Toyota Tysons
01.2023 - Current

Sales & Leasing Consultant

Koons Toyota Tysons
02.2020 - 01.2023

Banker

PNC Bank
01.2018 - 08.2019

Bachelor of Arts - International Affairs, Economics

George Mason University
Abdo Ismail