Data center lead technician with 7 years of experience in cable pulling and technical support. Proven ability to work flexible hours, including evenings and weekends, to meet operational needs. Committed to continuous learning and delivering high-quality service. Strong team player with effective communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Data Center Technician
Natinal Technologies (NTI)
Sterling
04.2025 - Current
Installed hardware, and peripheral devices to enhance system performance.
Performed inspection, testing, and validation to ensure installations meet project specifications and standards.
Prepared QA/QC reports for handover.
Inspected and diagnosed computer systems and peripherals for troubleshooting.
Monitored and upgraded Layer 2 networking devices to ensure optimal functionality.
Fiber validation to verify connectivity, signal loss, polarity, and compliance with data center standards before handover to the end client.
Executed cable troubleshooting, including CAT5, CAT6, SMF, and MMF optics.
Maintained LAN/WAN infrastructure and resolved connectivity issues.
Labeled copper cables Fiber (SM/ MM) and Overhead and standard Racks.
Installed rack, basket trays, fiber runner, and patch panels to optimize space utilization.
Conducted fiber and copper testing with a VFL and a Fluke tester.
Performed RJ45 terminations using appropriate tools for reliable connections.
Oversee and lead the tech team, install and maintain equipment and cables, troubleshoot issues, and ensure smooth data center operations.
Responded quickly to emergency situations involving critical systems located within the facility.
Lead Technician
Vision Technologies, Inc.
Ashburn
10.2022 - 04.2025
Supervised daily operations for installation and maintenance of communication systems.
Trained junior technicians on equipment usage and safety protocols.
Diagnosed equipment failures and implemented effective repair strategies.
Collaborated with project managers to meet service deadlines and quality standards.
Printed labels for copper and fiber SM/MM to ensure safety, organization and quick troubleshooting and maintenance.
Entered and distributed work orders to other technicians.
Identified areas where improvements could be made in terms of system efficiency or cost savings.
Provided technical support to customers and staff on a variety of hardware and software issues.
Coordinated with vendors to ensure timely delivery of products or services.
Utilized hand tools to properly splice cables.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Completed day-to-day duties accurately and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated closely with team members to achieve project objectives and meet deadlines.
West Worldwide LLC Data Center Technician
West Worldwide LLC
04.2018 - 08.2021
Executed efficient troubleshooting and configuration tasks for fiber and copper networks.
Pulled, dressed, terminated, and labeled multimode and single-mode fiber optic cables.
Installed and terminated Cat5e and Cat6 cables utilizing RJ45 and RJ11 connectors.
labeled copper and fiber SM/MM to expedited troubleshooting and enhance the organization.
Installed, tested, and labeled CAT5, CAT6, coaxial, and fiber optic cables.
Collaborated on decommissioning tasks for devices and fibers within team projects.
Managed installation of basket trays, fiber runners, patch panels, and cable management solutions.
Conducted QA/QC on dressing both copper and fiber SM/MM cables within racks and on basket trays.
Education
Bachelor of Law - Law
Nangarhar University
Nangarhar Afghanistan
06-2011
Skills
Leadership
Maintenance and repairs
Team building
Excellent communication
Self-motivation
Quality assurance
Customer support
Team coordination
Problem solving
Attention to detail
Leadership Experience
I am comfortable in both leadership positions and in-group settings.
Responsible and reliable
Self-starter and Meticulous
Communication Skills
I am a great listener and very attentive which helps me navigate effortlessly different departments. I do value open discussion and a strong work ethic.