Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abdul Jamil Zadran

Lorton

Summary

Results-oriented professional with extensive experience as a Rideshare Driver for Uber and Lyft. Proven expertise in route optimization and customer service, achieving high passenger satisfaction through effective communication and problem-solving. Strong commitment to safety compliance and vehicle performance for optimal operations.

Overview

2
2
years of professional experience

Work History

Rideshare Driver

Uber And Lyft
Alexandria
01.2025 - Current
  • Efficiently navigated city routes to ensure timely passenger pickups and drop-offs.
  • Managed real-time trip adjustments based on traffic conditions for optimal routing.
  • Adhered to safety protocols and traffic laws, maintaining a spotless driving record.
  • Maintained vehicle cleanliness and performance through regular maintenance checks.
  • Provided courteous customer service and handled inquiries via phone or text promptly.
  • Assisted passengers with luggage, ensuring comfort and convenience during trips.
  • Followed company protocols for cancellations and refunds, upholding service standards.
  • Collected passenger feedback to continuously improve service quality.

Delivery Driver

Amazon flex And Spark
Springfield
04.2024 - 12.2025

Operated delivery vehicles in compliance with safety regulations and company protocols.

  • Delivered packages efficiently, ensuring on-time arrival and customer satisfaction.
  • Navigated routes using GPS technology to enhance delivery efficiency.
  • Maintained vehicle cleanliness and organization to ensure safe operations.
  • Collected customer signatures upon delivery for package confirmation.
  • Addressed customer service complaints with professionalism to uphold company loyalty.
  • Inspected vehicles regularly, maintaining optimal gas, oil, and water levels.
  • Loaded and unloaded packages meticulously to prevent damage during transit.

Customer Service Cashier

Resturant
Woodbridge
11.2023 - 04.2024
  • Processed customer transactions efficiently using cash register.
  • Assisted customers with menu selections and promptly addressed inquiries.
  • Collaborated with kitchen staff to ensure timely order fulfillment.
  • Trained new cashiers on procedures and customer service standards.
  • Resolved customer complaints with empathy and professionalism.
  • Maintained cleanliness of cashier station and dining area consistently.
  • Balanced cash drawers accurately at end of each shift.
  • Complied with health and safety regulations during all operations.

Education

High School Diploma -

Habibia High School
Kabul, Afg
12-2014

Skills

  • Route optimization and trip management
  • Safety compliance and traffic law knowledge
  • Customer service and feedback
  • Effective communication and professionalism
  • Problem solving and cleanliness
  • Clean driving record and valid driver's license
  • Navigational tools and local area knowledge
  • Passenger transportation

Languages

English
Professional
Pashto
Professional
Dari
Professional
Hindi
Professional
Arabic
Elementary
Spanish
Elementary

Timeline

Rideshare Driver

Uber And Lyft
01.2025 - Current

Delivery Driver

Amazon flex And Spark
04.2024 - 12.2025

Customer Service Cashier

Resturant
11.2023 - 04.2024

High School Diploma -

Habibia High School
Abdul Jamil Zadran