Abdul Kahar Ahmed Suallah
Fredericksburg
Summary
Dynamic professional with experience at Amazon, excelling in order processing and inventory management. Proven ability to enhance workflow efficiency and elevate customer satisfaction through effective communication and relationship building. Skilled in data entry accuracy and technology adaptation, consistently driving improvements in service delivery and operational performance.
Overview
3
3
years of professional experience
Work History
Associate
Amazon
11.2022 - Current
- Supported daily operational tasks by coordinating order processing and inventory management.
- Assisted in maintaining accurate inventory records using proprietary software systems.
- Collaborated with team members to enhance workflow efficiency and reduce errors.
- Adapted quickly to new processes and technologies to improve service delivery.
- Collected, arranged, and input information into database system.
- Observed packing operations to verify conformance to specifications.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Communicated effectively with cross-functional teams to resolve customer issues promptly.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Gathered, organized and input information into digital database.
- Conducted regular reviews of operations and identified areas for improvement.
Education
Associate of Science - Marketing
Ho Technical University
Ho, Ghana08.2014
Skills
Order processing
Inventory management
Workflow efficiency
Customer feedback evaluation
Technology adaptation
Packing operations verification
Customer satisfaction enhancement
Issue resolution
Data entry accuracy
Customer service
Time management
Performance tracking
Attention to detail
Computer skills
Customer interaction
Workplace safety
Customer engagement
Relationship building
Flexible schedule
Courteous and professional
Data entry
Order fulfillment
Customer service orientation
MS office
Product knowledge
Sales expertise
Sales techniques
Timeline
Associate
Amazon
11.2022 - Current
Associate of Science - Marketing
Ho Technical University