Abdul Khaliq Jamil

Provided technical support to end-users, troubleshooting hardware and software issues. Assisted in maintaining and improving the IT infrastructure. Coordinated with the team to ensure network stability and resolve customer-facing issues promptly. Ensured timely resolution of technical problems by diagnosing and troubleshooting various systems. Offered solutions for system upgrades and enhancements to improve performance and efficiency.

Intelsat is a global leader in satellite communications, providing broadband services to businesses and governments worldwide. As a Technical Support Helpdesk, I worked in a fast-paced environment where I played a key role in supporting IT systems, ensuring the smooth operation of communication networks, and assisting customers with technical issues.

Collaborated with a diverse team of professionals in the IT sector to enhance technical skills and gain real-world experience. Assisted with various IT-related tasks, including troubleshooting, system maintenance, and network configuration. Provided customer service and technical support for clients, improving communication and problem-solving skills. Participated in projects that contributed to the success of IT operations, developing strong teamwork and leadership abilities.