Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Abdulrahman Ahmed

Abdulrahman Ahmed

Lorton

Summary

Dedicated and versatile professional with a diverse background in retail, customer service, and community engagement. Proven experience with Amazon Fresh Grocery, where I developed expertise in inventory management and customer service. Skilled in produce handling and sales from previous roles as a Produce Associate and Sales Associate, demonstrating a strong ability to manage inventory, enhance customer experiences, and drive sales. Extensive volunteer experience with food pantries and public libraries, showcasing a commitment to community service, organization, and support for diverse populations. Adept at working in fast-paced environments, with a focus on efficiency, customer satisfaction, and teamwork.

Overview

5
5
years of professional experience

Work History

Produce Associate

Giant Food
08.2023 - 11.2023

-In charge of front-facing and stocking produce department.
-Unpacked and dated daily produce shipments.
-Assisted in day-to-day operations according to store needs.

-Assisted customers with price checking fruits and vegetables and finding requested items in department.

-Pleasantly greeted customers and provided prompt and courteous service.

-Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.

Dungeons and Dragons Club Volunteer

Old Bridge Public Library
02.2020 - 03.2020

-Facilitated youth gaming club, taught members game rules, strategies, and resolved conflict.

Sales Associate

Food Lion
08.2022 - 09.2022

-Greeted and interacted with customers in a friendly, courteous manner.

-Unloaded customers' groceries from cart to belt and bag.

-Retrieved shopping carts from the parking lot and cart corrals.

-Followed procedure when customers attempt to purchase goods requiring a legal age limit.

-Assisted with various duties and tasks according to store needs.

Food Pantry Volunteer

Masjid Al-Wali
11.2020 - 08.2021

-Responsible for full service cycle at pantry

-Unloaded, sorted and stored inventory, while managing supply levels

-Greeted customers, assisted with item selection and bagged goods

-Assisted community members in moving selected food to vehicles as needed.

Grocery Associate

Amazon Fresh
11.2023 - Current

- Operated point-of-sale (POS) systems and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.

-Pleasantly greeted customers and encouraged them to use new Amazon shopping technology such as Dash Carts or the Just Walk Out system.

- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.

- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.

-Retrieved items for customers and verified prices.

-Removed trash, swept, and mopped floors for professional appearance.

-Collected shopping carts from parking lot and returned to stand to keep lot organized.

- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.

Education

Associate of Science - General Studies

Northern Virginia Community College, Annandale, VA
06.2026

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SOUTH COUNTY HIGH SCHOOL
06.2023

Skills

    -Thrives as part of a team, social skills and interaction

    Well-spoken, respectful, and goal-oriented

    -Highly adaptable with strong time management and organizational skills

    -Experience in front and back-end customer service including bagging, fragile item management, and unloading and stocking -Consistently demonstrates a friendly, positive and customer focused attitude to ensure smooth and outstanding client experience

    -Computer Skills

    -Community Service

    -Attention to Detail

References

SUHAIL MANSURI, Supervisor, Food pantry, 732.306.7200

Languages

Arabic
Native or Bilingual

Timeline

Grocery Associate - Amazon Fresh
11.2023 - Current
Produce Associate - Giant Food
08.2023 - 11.2023
Sales Associate - Food Lion
08.2022 - 09.2022
Food Pantry Volunteer - Masjid Al-Wali
11.2020 - 08.2021
Dungeons and Dragons Club Volunteer - Old Bridge Public Library
02.2020 - 03.2020
Northern Virginia Community College - Associate of Science, General Studies
SOUTH COUNTY HIGH SCHOOL - ,
Abdulrahman Ahmed