
Dedicated and versatile professional with a diverse background in retail, customer service, and community engagement. Proven experience with Amazon Fresh Grocery, where I developed expertise in inventory management and customer service. Skilled in produce handling and sales from previous roles as a Produce Associate and Sales Associate, demonstrating a strong ability to manage inventory, enhance customer experiences, and drive sales. Extensive volunteer experience with food pantries and public libraries, showcasing a commitment to community service, organization, and support for diverse populations. Adept at working in fast-paced environments, with a focus on efficiency, customer satisfaction, and teamwork.
-In charge of front-facing and stocking produce department.
-Unpacked and dated daily produce shipments.
-Assisted in day-to-day operations according to store needs.
-Assisted customers with price checking fruits and vegetables and finding requested items in department.
-Pleasantly greeted customers and provided prompt and courteous service.
-Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
-Facilitated youth gaming club, taught members game rules, strategies, and resolved conflict.
-Greeted and interacted with customers in a friendly, courteous manner.
-Unloaded customers' groceries from cart to belt and bag.
-Retrieved shopping carts from the parking lot and cart corrals.
-Followed procedure when customers attempt to purchase goods requiring a legal age limit.
-Assisted with various duties and tasks according to store needs.
-Responsible for full service cycle at pantry
-Unloaded, sorted and stored inventory, while managing supply levels
-Greeted customers, assisted with item selection and bagged goods
-Assisted community members in moving selected food to vehicles as needed.
- Operated point-of-sale (POS) systems and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.
-Pleasantly greeted customers and encouraged them to use new Amazon shopping technology such as Dash Carts or the Just Walk Out system.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
-Retrieved items for customers and verified prices.
-Removed trash, swept, and mopped floors for professional appearance.
-Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
-Thrives as part of a team, social skills and interaction
Well-spoken, respectful, and goal-oriented
-Highly adaptable with strong time management and organizational skills
-Experience in front and back-end customer service including bagging, fragile item management, and unloading and stocking -Consistently demonstrates a friendly, positive and customer focused attitude to ensure smooth and outstanding client experience
-Computer Skills
-Community Service
-Attention to Detail