Abenezer Hussen
Herndon
Summary
DCJS-licensed Unarmed Security Officer with strong observational skills and a disciplined approach to maintaining safety. Adept at patrolling premises, monitoring surveillance, and documenting incidents accurately. Open-minded with excellent communication skills for conflict resolution and public interaction. Basic computer proficiency for reports and logs. Currently studying Computer Science, enhancing attention to detail and problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Passenger Service Agent
ABM Aviation
04.2024 - Current
- Greeted passengers and assisted with their inquiries.
- Answered customer questions regarding flight information, airport amenities, and travel regulations.
- Provided assistance to passengers with limited mobility.
- Ensured all safety protocols were followed during the check-in process.
Security
SCIS Security
03.2023 - 05.2023
- Food & Cargo Inspection: Screened all catering items and supplies entering aircraft to ensure compliance with TSA security protocols.
- Access Control: Monitored aircraft doors, verified crew/employee credentials, and conducted security checks for authorized personnel.
- Aircraft Safety Sweeps: Performed thorough pre-flight searches of cabins and cargo holds to identify and remove potential threats or prohibited items.
Customer Service Cashier
Chick-fil-A
04.2022 - 02.2023
- Maintaining customer satisfaction with quick and professional handling of product returns.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Counting money in drawers at the beginning and end of each shift.
- Answering product questions using knowledge of sales and store promotions.
- Resolved customer complaints and maintained a clean and tidy checkout area.
- Processed customer orders and accurately handled payment transactions.
Education
Associate of Science - Computer Science
Northern Virginia Community College
06.2025
High School Diploma -
Westfield High School
Chantilly, VA07.2021
Skills
- Conflict De-escalation
- Foot/Vehicle Patrols
- Basic Computer Skills (Microsoft Word, Excel, Email)
- Product Organization
- Communicator
- Fast and accurate typing skills
Certification
DCJS Security Officer
Languages
English
Full Professional
Amharic
Native or Bilingual
Timeline
Passenger Service Agent
ABM Aviation
04.2024 - Current
Security
SCIS Security
03.2023 - 05.2023
Customer Service Cashier
Chick-fil-A
04.2022 - 02.2023
High School Diploma -
Westfield High School
Associate of Science - Computer Science
Northern Virginia Community College
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