Alison Bibee
Belle Haven
Summary
ABOUT ME
I am looking forward to obtaining a rewarding position for myself and my future to allow my work and personal skills to help grow the company's success even further. Utilizing my retail background, I am confident in working in a fast paced environment, one where we are all a team and can work together to reach a common goal efficiently and effectively and with the best outcome in mind for all. I am driven, goal-oriented, and have the willingness and heart to do what’s asked of me and hopefully have the opportunity to grow and learn within the company and beyond.
Overview
10
10
years of professional experience
Work History
Retail Manager
J&W Seafood of VA INC
02.2019 - 04.2023
- Oversaw employee performance, correct problems when necessary and increase efficiency to maintain productivity
- Established and optimized schedules to keep coverage and service in line with forecasted demands as well as having managed over 10 employees at any given time
- Assisted in recruiting, hiring, and training of team members
- Educated employees and trained on methods for handling various aspects of sales, duties, mishaps, and how to keep a positive attitude while engaging with a not so pleasant customer
- Inventory control and ordering
Retail Associate
J&W Seafood of VA INC
06.2014 - 02.2019
- Customer Service Oriented & Personable Greet customers as they enter the store, answer phones with a respectful and helpful tone Served/waited on patrons in a timely matter
- Strong work ethic and a motivated team player who will always encourage the best from coworkers and myself Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused and motivated
- Trained team members in successful strategies to meet company standards and sales targets
- Cash handling Point of Sales Computer System for customer transactions Daily deposits & Daily handling of the money bags
Relationship Banker
Truist
04.2023 - 12.2023
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Cultivated strong customer relationships by providing tailored advice and services.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Analyzed customers' financial information to deliver personalized account guidance.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
Education
GED -
Middlesex High School
Saluda, VA04.2017
Skills
- Teamwork
- Customer Service
- Organization, Problem Solving, and Time Management
- Computer Skills - Microsoft, Excel, etc
- Inventory Tracking and Management
- Cash Counting
- Inventory Demand Forecasting
- Motivational Leadership
Timeline
Relationship Banker
Truist
04.2023 - 12.2023
Retail Manager
J&W Seafood of VA INC
02.2019 - 04.2023
Retail Associate
J&W Seafood of VA INC
06.2014 - 02.2019
GED -
Middlesex High School
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