- Enjoying the art of baking and pastry-making, experimenting with recipes
- Learning new cooking techniques and expanding my culinary skills
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Dance
- Creative Writing
- Music
- Watching Movies and TV Shows
- Avid Reader
- Fashion and Style
- Swimming
- Passionate about balancing physical health with mental and emotional wellness
Abigail Filmanski
Richmond
Summary
Proven professional with a strong background in customer service and money handling, demonstrated during tenures at Dick Sporting Goods and Raintree Swim & Racquet Club. Excelled in resolving customer issues, enhancing satisfaction, and ensuring secure transactions. Showcases exceptional work ethic, attention to detail, and teamwork abilities, contributing to improved operational efficiency and customer loyalty.
Overview
2
2
years of professional experience
Work History
Cashier
Dick Sporting Goods
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Pool Gate Guard
Raintree Swim & Racquet Club
05.2023 - 08.2023
- Provided exceptional customer service to guests, addressing concerns promptly and professionally.
- Monitored access to entry and exit points to avoid congregating.
- Scanned main areas to monitor for any safety risks.
- Recognized potential security risks early on, notifying supervisors quickly to mitigate any possible threats effectively.
- Handled money safely
Education
High School Diploma -
Mills E. Godwin High School
Richmond, VA05-2024
Skills
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Money handling
- Reliability and punctuality
Interests
Timeline
Cashier
Dick Sporting Goods
11.2023 - Current
Pool Gate Guard
Raintree Swim & Racquet Club
05.2023 - 08.2023
High School Diploma -
Mills E. Godwin High School
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