Abigail Hash
Elk Creek
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Medical Assistant Supervisor
AppHealthCare
02.2019 - Current
- Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
- Ensured compliance with healthcare regulations through regular audits and staff education.
- Increased patient flow by optimizing medical assistant schedules and delegating tasks appropriately.
- Facilitated a positive work environment by fostering teamwork and collaboration among staff members.
- Streamlined administrative processes to reduce errors and improve overall office efficiency.
- Managed inventory of medical supplies by conducting regular checks and maintaining accurate records.
- Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
- Collaborated with human resources to recruit, interview, hire, and onboard new medical assistant team members.
- Developed performance improvement plans for underperforming employees, resulting in enhanced productivity levels within the department.
- Assisted in developing policies and procedures that aligned with industry standards, ensuring consistent patient care across all areas of operation.
- Provided exceptional customer service to patients while addressing concerns or complaints promptly and professionally.
- Organized team meetings regularly to discuss updates on clinic operations, address any questions or concerns from staff members, and promote open lines of communication throughout the department.
- Participated in continuous professional development opportunities as well as industry conferences or seminars to stay informed about current trends in medical assisting supervision practices.
- Assisted in maintaining a safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Followed safety protocols and precautions for safe and hazard-free work environment.
Education
Associate of Applied Science - Nursing
Virginia Highlands Community College
Abingdon, VA05.2024
High School Diploma -
Alleghany High School
Sparta06.2016
Skills
- Staff Training and Development
- Patient Education and Counseling
- Team Building and Motivation
- Medical Office Administration
- Vital Signs Monitoring
- Inventory and Supply Management
- Infection Control Protocols
- Strong leadership
- Medical procedure assistance
- Data entry and documentation
- Problem-solving capabilities
- First aid and CPR certified
Timeline
Medical Assistant Supervisor
AppHealthCare
02.2019 - Current
Associate of Applied Science - Nursing
Virginia Highlands Community College
High School Diploma -
Alleghany High School
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