Abigail McLaughlin
Providence Forge
Summary
Dynamic and customer-focused professional with experience at Starbucks and Grub LLC. Proven ability to enhance guest experiences through effective communication and exceptional organizational skills. Recognized for maintaining composure during peak hours while ensuring efficient service and team collaboration. Committed to delivering high-quality service and fostering positive customer relationships.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Williamsburg
05.2024 - Current
- Prepared and served a variety of coffee beverages to customers.
- Collaborated with team members to ensure smooth service during peak hours.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
Pharmacy Technician Extern
Walgreens
Providence Forge
01.2025 - 05.2025
- Assisted pharmacists with medication preparation and dispensing tasks.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Assisted pharmacists in filling prescriptions for patients, verifying accuracy of dosage and instructions.
Restaurant Hostess
Grub LLC
New Kent
08.2023 - 04.2024
- Greeted guests warmly upon arrival and guided them to their tables.
- Coordinated with servers to maintain smooth table turnover during busy hours.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Education
High School Diploma -
New Kent High School
New Kent, VA06-2025
Some College (No Degree) - Finance
Virginia Tech
Blacksburg, VASkills
- Customer service
- Organizational skills
- Time management
- Team collaboration
- Effective communication
- Conflict resolution
Affiliations
- New Kent High School Varsity Volleyball Team Captain
- New Kent Juniors Volleyball Team Captain
- Member of Virginia Tech's Collegiate Women in Business Organization
- Member of Virginia Tech's Finance for Females and Friends Organization
Timeline
Pharmacy Technician Extern
Walgreens
01.2025 - 05.2025
Barista
Starbucks
05.2024 - Current
Restaurant Hostess
Grub LLC
08.2023 - 04.2024
High School Diploma -
New Kent High School
Some College (No Degree) - Finance
Virginia Tech