Abigail Whitehead
Arlington
Summary
Criminal Justice degree graduate with strong communication skills, a background in customer service and leadership, and a passion for helping others. Experienced in working with diverse populations, managing high-pressure situations, and maintaining professionalism in fast-paced environments. Organized, reliable, and driven to contribute meaningfully in roles that support public service, accountability, and community well-being.
Overview
2
2
years of professional experience
Work History
Government Account Manager
Carahsoft
Reston
01.2025 - Current
- Manage relationships with federal government customers, helping them find and purchase IT solutions that meet their agency's needs.
- Work closely with internal teams and vendor partners to build quotes, coordinate pricing, and ensure the smooth delivery of products and services.
- Handle all aspects of the procurement process, including navigating government contract vehicles, like GSA and SEWP.
- Stay informed on federal buying processes and compliance requirements to better support each agency's mission.
- Regularly identify new opportunities within existing accounts, and help grow long-term customer partnerships.
Gymnastics Coach
Dynamic Gymnastics Club
Arlington
07.2024 - Current
- Organized practice sessions and competitions to enhance student development in the sport.
- Encouraged team spirit by organizing team-building activities outside of practice sessions.
- Educated students on sportsmanship principles such as respect and fair play.
- Consulted with team physicians concerning injury prevention methods or rehabilitation protocols.
- Provided constructive feedback to help athletes improve their technique and form.
- Motivated athletes by setting achievable goals, providing encouragement, and recognizing accomplishments.
Bartender/Bar Manager
Barrio
Richmond
01.2024 - 07.2024
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Bartender/Shift Lead
3 Monkeys Bar and Grill
Richmond
01.2023 - 07.2024
- Extensive knowledge of craft cocktails and mixology techniques for creating unique drinks.
- Efficient multitasking abilities to handle high-volume environments and large parties.
- Trained and supervised staff to ensure excellent customer service and efficient operations.
- Trained and mentored new team members on bar operations and customer service.
- Provided excellent customer service by engaging with patrons, and handling complaints effectively.
Education
B.S. - CRIMINAL JUSTICE
Virginia Commonwealth University
Richmond, VA01.2023
Minor - HOMELAND SECURITY
Virginia Commonwealth University
Richmond, VA01.2023
ADVANCED DIPLOMA -
Mountain View High School
Stafford, VA01.2019
Skills
- Effective communication
- Government procurement
- Sales strategy
- Client relationship management
- Time management
- Customer service
- Adaptability and flexibility
- Conflict resolution
Extracurricular And Service
- FBI National Youth Leadership Program
- National Honor Society
- Model United Nations
- Alpha Sigma Alpha Sorority
- Alpha Phi Omega co-educational service fraternity
Timeline
Government Account Manager
Carahsoft
01.2025 - Current
Gymnastics Coach
Dynamic Gymnastics Club
07.2024 - Current
Bartender/Bar Manager
Barrio
01.2024 - 07.2024
Bartender/Shift Lead
3 Monkeys Bar and Grill
01.2023 - 07.2024
B.S. - CRIMINAL JUSTICE
Virginia Commonwealth University
Minor - HOMELAND SECURITY
Virginia Commonwealth University
ADVANCED DIPLOMA -
Mountain View High School
Similar Profiles
Hannah McGowanHannah McGowan
Government Account Representative at CarahsoftGovernment Account Representative at Carahsoft
Ian McCloskeyIan McCloskey
Intern at CarahsoftIntern at Carahsoft
ROSALYN SANTOSROSALYN SANTOS
Customer Service Representative at CARAHSOFTCustomer Service Representative at CARAHSOFT
STEVEN KAMMSTEVEN KAMM
Material Handler - Laborer at MeiterMaterial Handler - Laborer at Meiter
Kenneth JonesKenneth Jones
Professional Driver at Professional Bull RidersProfessional Driver at Professional Bull Riders