Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Youngk

Midlothian,VA

Summary

With multiple years of experience in patient care, customer service and leadership positions, I have developed strong interpersonal skills and am adept at conflict resolution. I am a conscientious, self-motivated, and hard working Licensed Practical Nurse seeking to contribute to a progressive team in the Richmond area.

Overview

11
11
years of professional experience

Work History

Stay at Home Parent

Self-employeed
11.2023 - Current
  • Stay at home mother to two children under the age of 2.
  • Self employed with "The Wandering Lens" as a wedding and lifestyle photographer in the Richmond, VA area.
  • Completed 30 continuing education hours in nursing and healthcare related fields every two years.

Urgent Care Charge Nurse, LPN

Patient First
11.2020 - 11.2023
  • Implements and follows policies and procedures.
  • Schedule referral appointments with specialists, diagnostic centers, and infusion centers for patients.
  • FMLA, LOA, STD, LTD, and other leave related forms.
  • Prior authorizations through Cover My Meds.
  • Uses sound judgment when assessing and triaging patients.
  • Follows physician standing orders during triage process and enters physician new orders as provided.
  • Regularly uses skills such as IV therapy, phlebotomy, respiratory treatments, administration of vaccinations, oxygen therapy, antibiotic therapy, wound care, critical thinking, therapeutic communication, nursing care planning, sterile technique, medication administration, intradermal, subcutaneous, and intramuscular injections, patient discharge etc…
  • Responsible for opening and closing the center.

Primary Care Nurse

Virginia Physicians Inc. / Cold Harbor Family Medicine
05.2022 - 05.2023
  • Collaborated with interdisciplinary teams to enhance patient outcomes and streamline processes.
  • Educated patients on chronic disease management and preventive health strategies.
  • Implemented quality improvement initiatives that enhanced patient satisfaction scores.
  • Educated patients on use and benefits of equipment such as home blood pressure cuffs and glucose meters.
  • Assessed health status of patients by eliciting health histories, conducting physical assessments, and analyzing data to formulate plans of care.
  • Called patients to share lab results and discuss physician orders.
  • Reduced hospital readmission rates by providing comprehensive discharge education and follow-up support for patients.
  • Coordinated referrals to specialty providers when necessary, facilitating seamless transitions of care between different healthcare professionals.

Long Term Care Nurse

Lucy Corr
01.2020 - 01.2020
  • Delivers compassionate nursing care while achieving resident/family satisfaction and positive clinical outcomes.
  • Documents patient treatment and interactions in electronic medical record (EMR).
  • Administers medications and performs treatments per physician orders.

Manager

Chick-fil-A
01.2017 - 01.2020
  • Led team to record sales while exceeding customer service standards, accuracy and food safety standards. As a result, was nominated and awarded Employee of the Month, April 2019.
  • Awarded Chickfil-A Leadership Scholarship for personal and professional excellence and leadership abilities in the work environment.

Licensed Insurance Agent, Customer Service Representative

JD Auvil Inc. Nationwide Insurance
01.2015 - 01.2017
  • Marketed, sold, managed, edited, and reviewed insurance policies tailored to each clients individual needs.

Education

Licensed Practical Nurse Program -

Riverside College of Health Careers
Newport News, VA
01-2019

Virginia State Insurance License - Property and Casualty

Pearson VUE
Online
01-2015

Skills

  • Patient care
  • Medication administration
  • HIPAA compliance
  • Patient advocacy
  • Clinical leadership
  • Compassionate and patient

Timeline

Stay at Home Parent

Self-employeed
11.2023 - Current

Primary Care Nurse

Virginia Physicians Inc. / Cold Harbor Family Medicine
05.2022 - 05.2023

Urgent Care Charge Nurse, LPN

Patient First
11.2020 - 11.2023

Long Term Care Nurse

Lucy Corr
01.2020 - 01.2020

Manager

Chick-fil-A
01.2017 - 01.2020

Licensed Insurance Agent, Customer Service Representative

JD Auvil Inc. Nationwide Insurance
01.2015 - 01.2017

Virginia State Insurance License - Property and Casualty

Pearson VUE

Licensed Practical Nurse Program -

Riverside College of Health Careers
Abigail Youngk