Martin Pineda
Yorktown
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
Amber Ox Public House
06.2025 - Current
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Assisted with menu knowledge, effectively answering questions and making recommendations.
- Collaborated with kitchen staff to ensure timely order delivery and food quality standards.
- Maintained cleanliness and organization of dining areas, enhancing overall restaurant atmosphere.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cardiovascular Technologist
University Maryland Medical System
10.2024 - 05.2025
- Strengthened communication within the team during emergency situations, resulting in faster response times and efficient use of resources.
- Coordinated with device representatives to stay informed about the latest technology advancements in the field of cardiovascular care.
- Helped physicians complete cardiac issues and peripheral vascular concerns by assisting with procedures such as pacemaker insertions and balloon angioplasties.
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
- Analyzed test data to identify abnormalities, supporting timely decision-making in patient treatment plans.
Server
Glory Days Grill
12.2019 - 07.2024
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Clinical Laboratory Science, Pre P.A.
Salisbury University
Salisbury, Maryland, MD05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
English
Full Professional
Spanish
Full Professional
French
Limited Working
Timeline
Server
Amber Ox Public House
06.2025 - Current
Cardiovascular Technologist
University Maryland Medical System
10.2024 - 05.2025
Server
Glory Days Grill
12.2019 - 07.2024
Clinical Laboratory Science, Pre P.A.
Salisbury University