Acela Balbuena Reyes
Manassas
Summary
Dynamic professional with a proven track record in training and mentoring at Chipotle. Skilled in information tracking and employee performance management, I successfully implemented process improvements that streamlined workflows and enhanced service quality. Committed to fostering positive environments and optimizing operations to support team success and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Assistant Supervisor
Willow Springs Elementary School
07.2019 - Current
- Supervised daily operations, ensuring compliance with school policies and procedures.
- Coordinated staff schedules to optimize resource allocation and support student needs.
- Developed training materials for new hires, enhancing onboarding process effectiveness.
- Monitored classroom environments to maintain safety standards and positive learning experiences.
Service Manager
Chipotle
07.2019 - Current
- Oversaw daily operations, ensuring adherence to health and safety standards.
- Trained and mentored team members to enhance service quality and efficiency.
- Implemented process improvements, resulting in streamlined workflows and reduced wait times.
- Managed inventory levels, optimizing stock replenishment to minimize waste.
Manager
McDonald's
02.2010 - 06.2019
- Oversaw daily operations, ensuring compliance with service standards and operational guidelines.
- Trained and mentored team members to enhance performance and customer service skills.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated staff schedules to align with peak business demands and improve efficiency.
Education
High School Diploma -
New Brunswick High School
New Brunswick, NJ06-1999
Skills
- Information tracking
- Training and mentoring
- Sales support
- Employee performance management
Accomplishments
- Supervised team of 30 staff members.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Assistant Supervisor
Willow Springs Elementary School
07.2019 - Current
Service Manager
Chipotle
07.2019 - Current
Manager
McDonald's
02.2010 - 06.2019
High School Diploma -
New Brunswick High School