Adam DeBord
Christiansburg
Summary
Proven in enhancing client satisfaction and sales revenue, I excel in customer relations and complex problem-solving. At Cintas, I boosted sales by $6,000 through effective upselling and strategic relationship building. My expertise in customer service and sales, paired with a knack for interpersonal communication, drives substantial growth and customer loyalty.
Overview
13
13
years of professional experience
Work History
Service Sales Representative
Cintas
12.2017 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through networking, and relationship building.
- Increased sales revenue of my route by over $6,000.00.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Academic Advisor
Liberty University
03.2012 - 12.2013
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through networking, and relationship building.
- Increased sales revenue of my route by over $6,000.00.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
Bachelor Of Science - Psychology
Liberty University
Lynchburg, VA05.2016
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Complex Problem-solving
- Customer retention
- Objection handling
Timeline
Service Sales Representative
Cintas
12.2017 - Current
Academic Advisor
Liberty University
03.2012 - 12.2013
Bachelor Of Science - Psychology
Liberty University
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