Adam George Wagner
Richmond,VA
Summary
Qualified Operations Manager with proven ability to manage and grow key client relationships. Successfully led initiatives that enhanced customer satisfaction and retention. Demonstrated expertise in contract negotiation and strategic account planning.
Overview
10
10
years of professional experience
Work History
Key Account Manager
RXO Logistics
03.2021 - Current
- Developed trusting relationships with Key Accounts by maintaining a high level of communication
- Responsible for quarterly market analysis to forecast pricing changes
- Exceeded client expectations leading them to renew their business over the course of 3 years
- Project Manager on multiple teams to bid on and renew contracts for customers such as Bed Bath and Beyond, West Marine, and Do It Best
- Spearheaded the warehousing department of RXO by negotiating the best rates possible between the customer and warehouse
- Orchestrated a project for Lowe’s to transport and warehouse appliances at over 20+ locations across the country
- Led cross-functional teams between sales and carrier reps to optimize day to day functions
Assistant Manager
Bernie’s Subs and Pizza
11.2014 - 05.2021
- Created and managed the daily inventory on all food prep items based off sales and on hand inventory
- Developed bi-weekly schedule for 8 employees with limited availability, based off employee academic schedules and roles
- Team lead for new and current employee’s training, focused on food preparation best practices and food safety to meet OSHA standards
Supply Chain Management Intern
Fiberline
06.2019 - 08.2019
- Worked on a Manufacturing Project for SwellCoat focused on Utilization Analysis
- On the SwellCoat project, lead cross functional communication between Manufacturing, Supply Chain Managers, and third-party vendors to provide recommendations on warehouse capacity and manufacturing efficiencies for the project
- Lead daily Inventory Management and replenishment of Spindles and Fiber Materials using lead times and stock levels
- Assisted with creating standardized key performance indicator reporting to provide relevant insights for Management using macro’s to synthesize all relevant ERP data in an automated form
Education
Virginia Commonwealth University
Richmond, VA06.2020
Skills
- Account performance analysis
- Sales program creation
- Operational Improvement Planning
- Service Risk Management & Escalation
Timeline
Key Account Manager
RXO Logistics
03.2021 - Current
Supply Chain Management Intern
Fiberline
06.2019 - 08.2019
Assistant Manager
Bernie’s Subs and Pizza
11.2014 - 05.2021
Virginia Commonwealth University
Similar Profiles
Brian WhiteheadBrian Whitehead
Key Account Manager at RXO LogisticsKey Account Manager at RXO Logistics
Mary SammonsMary Sammons
Logistics Specialist at RXO LogisticsLogistics Specialist at RXO Logistics
Olivia DeGrooteOlivia DeGroote
Account Executive at RXO LogisticsAccount Executive at RXO Logistics