Addeline Zelaya
Winchester
Summary
Data center operations professional with two years of experience working in a mission-critical environment. Familiar with supporting vendors and facility teams, reporting alarms and maintenance concerns, coordinating access, and following site procedures. Dependable, safety-focused, and interested in continuing to learn about data center electrical and mechanical systems.
Overview
4
4
years of professional experience
Work History
Security Officer
Allied Universal Security
Dulles
08.2024 - Current
- Support daily data center operations by coordinating access for employees, customers, vendors, and contractors.
- Escort and monitor vendors and technicians performing maintenance, repairs, and inspections in restricted areas.
- Report alarms, leaks, unusual noises, equipment damage, and safety hazards to the appropriate personnel.
- Review tickets, work authorizations, identification, and access requirements before granting entry to restricted areas.
- Provide professional customer service by directing personnel, answering questions, resolving access issues, and coordinating with internal teams.
Front End Associate
Walmart
Winchester
03.2023 - 07.2024
- Provided customer service in a fast-paced environment by answering questions, resolving concerns, and coordinating with team members.
- Supported daily store operations by organizing merchandise, maintaining accurate product placement, and following established procedures.
Security Officer
Allied Universal Security
Winchester
04.2022 - 03.2023
- Responded to incidents, communicated concerns to appropriate personnel, and assisted staff with maintaining a safe and orderly environment.
- Provided customer service by greeting visitors, answering questions, coordinating access, and communicating facility procedures.
Education
Associate of Applied Science - Cyber Security
Laurel Ridge Community College
Middletown, VA05-2025
Skills
- Data Center Operations Support
- Alarm and Facility Issue Reporting
- Vendor and Contractor Coordination
- Maintenance Activity Monitoring
- Critical Environment Awareness
- Operational Documentation
- Ticket and Work-Order Review
- Safety and Procedure Compliance
- Customer Service and Communication
- Incident Escalation
- Asset and Inventory Verification
- Basic Hardware and Network Troubleshooting
Timeline
Security Officer
Allied Universal Security
08.2024 - Current
Front End Associate
Walmart
03.2023 - 07.2024
Security Officer
Allied Universal Security
04.2022 - 03.2023
Associate of Applied Science - Cyber Security
Laurel Ridge Community College