Addis Wolde
Alexandria
Summary
Energetic Crew Member offering outstanding skills in customer service, inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Highly efficient CREW MEMBER well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
15
15
years of professional experience
Work History
Crew Member
Trader Joe's
09.2012 - Current
- Worked well with teammates and accepted coaching from management team
- Collaborated with team members to complete orders
- Provided excellent customer service by greeting customers and meeting quality expectations
- Cleaned and maintained all areas of store to promote clean image
- Assisted other team members to achieve goals
- Trained new team members on procedures, customer service, and sales techniques
- Filled out daily shift log to record
Merchandiser
Costco Ca, 1849 Merivale
04.2008 - 08.2011
- Removed damaged, out-of-code, not-in-set and discontinued items from displays
- Updated pricing and signage to complete product displays and educate customers
- Inspected merchandise for quality and arranged proper display location on floor
- Monitored inventory levels and kept adequate stock in product displays on sales floor
- Answered customer questions regarding store merchandise, department information, and pricing
- Verified products appeared at correct locations in proper quantities
- Collaborated with store managers to devise store layouts and establish aesthetic appeal
- Monitored and replenished display inventory and restructured according to available stock
- Developed merchandising strategy to efficiently move overstock.
Associate
Winners & HomeSense
05.2009 - 03.2011
- Worked varied hours to meet seasonal and business needs
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties
- Provided product price information to customers
- Trained and mentored junior staff on customer service strategies and techniques
- Maintained relationships with customers to maximize sales opportunities
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Managed efficient cash register operations.
Education
High School Diploma -
Entotto Technical And Vocational School
Addis Ababa, EthiopiaGED -
Technical And Vocational School
CDS Tractor Trailer Training School
WoodfordSkills
- Time Management
- Ordering Procedures
- Stocking and Replenishing
- Order Delivery Practices
- Valid Driver's License
- Forklift Operation
- Store Opening and Closing
- Docking Management
- Crew Leadership
- Machine Operation
Timeline
Crew Member
Trader Joe's
09.2012 - Current
Associate
Winners & HomeSense
05.2009 - 03.2011
Merchandiser
Costco Ca, 1849 Merivale
04.2008 - 08.2011
High School Diploma -
Entotto Technical And Vocational School
GED -
Technical And Vocational School
CDS Tractor Trailer Training School
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