Dynamic Front End Associate at 2nd Avenue Village Thrift Store, skilled in customer service and cash handling. Successfully resolved customer complaints and enhanced sales support through effective communication and product knowledge. Contributed to inventory management and maintained a clutter-free environment, fostering a collaborative team atmosphere to achieve store goals.
Overview
1
1
year of professional experience
Work History
Front End Associate
2nd Avenue Village Thrift Store
Woodbridge
05.2024 - Current
Answered store and merchandise questions and led customers to wanted items.
Maintained records related to sales for store management.
Provided product knowledge to customers as needed.
Greeted customers to determine wants or needs.
Maintained clean and clutter-free front-end area.
Performed daily opening and closing procedures according to standard operating procedures.
Ensured compliance with all safety policies and procedures.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Collaborated closely with coworkers on special projects or tasks as assigned by manager.
Assisted in inventory management and restocking of checkout area supplies.
Resolved customer complaints, guided them, and provided relevant information.
Processed and completed cash or credit transactions accurately.
Participated in periodic team meetings to discuss targets, achievements, and areas for improvement.