Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adrian Diana

Roanoke

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Personable and dedicated with extensive experience in the automotive and industrial equipment industries. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.


Overview

19
19
years of professional experience

Work History

Jaguar Land Rover Foreman

Berglund Auto Group
10.2017 - Current
  • Conduct regular performance reviews with employees, providing feedback and suggestions for improvement.
  • Investigate new technologies and techniques that could improve productivity and/or reduce overhead costs.
  • Create detailed reports for senior management on the status of repair orders and facility maintenance.
  • Prepare budgets for equipment procurement and facility maintenance to aid in minimizing overhead costs.
  • Work closely with management to discuss external audit results and action plans.
  • Keep teams in compliance with manufacturer's specified guidelines for repairs, maintenance services and warranty claim submissions.
  • Confer with customers to obtain detailed descriptions of vehicle concerns to achieve "Fixed right First time" status or create a repair plan; breaking up multiple repairs over a suggested timeline to meet the financial needs of the customer, meanwhile retaining their business.
  • Train and guide employees on correct methods for performing different repairs and maintenance services.
  • Maintain required manufacture's certifications through continued technical training.
  • Under take the responsibilities of service writers and parts department personnel when short staffed.
  • Undertake diagnosis and repair of the more complex electrical/mechanical vehicle concerns, thus allowing technicians to remain productive and increasing efficiency rates.

Jaguar Land Rover Volvo Technician

Capital Luxury Cars
06.2015 - 09.2017

• Performed complete engine overhauls

• Tested components and systems using oscilloscopes, compression gauges and computerized diagnostic devices.

• Performed electrical troubleshooting and wiring harness repair

• Repaired and aligned vehicle suspensions.

• Evaluated manufacturer repair procedures to assess required parts for warranty claim compliance


RV Service Technician

Alpin Haus RV
01.2012 - 01.2015
  • Diagnosed and repaired RV systems including electrical, plumbing, and HVAC components.
  • Installed newly purchased equipment in recreational vehicles.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Repaired cabinets and cabinet parts.

Millwright Technician

Hohenforst Machinery INC
05.2006 - 01.2012
  • Reconditioned and repaired manufacturing machinery
  • Used hoisting and rigging equipment to move heavy machinery and equipment.
  • Diagnosed and repaired electro-hydraulic systems
  • Assessed and tore down parts such as pumps, motors and cylinders in different pieces of equipment.
  • Collaborated with engineering teams to develop custom automation solutions for clients.
  • Retrofitted older machinery by integrating PLC-controllers
  • Conducted routine maintenance on CNC equipment.
  • Managed reconditioning,installations and dismantling of production machinery
  • Operated welding equipment to fabricate metal components according to specifications.
  • Interpreted blueprints and technical drawings to ensure precise fabrication processes.

Education

Agricultural Engineering

SUNY College of Agriculture And Technology
Cobleskill, NY
01-2012

Skills

  • Facility management
  • Warranty compliance
  • Customer service
  • Relationship building
  • Staff training/development
  • Versatility
  • JLR L3 Certification
  • JLR EVAP Certification
  • Volvo Master Certification
  • Volvo EVSAP Certification
  • Automotive engineering
  • Industrial engineering

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working

Timeline

Jaguar Land Rover Foreman

Berglund Auto Group
10.2017 - Current

Jaguar Land Rover Volvo Technician

Capital Luxury Cars
06.2015 - 09.2017

RV Service Technician

Alpin Haus RV
01.2012 - 01.2015

Millwright Technician

Hohenforst Machinery INC
05.2006 - 01.2012

Agricultural Engineering

SUNY College of Agriculture And Technology
Adrian Diana