Summary
Work History
Education
Skills
Languages
Timeline
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Adriana Chinchilla

Falls Church

Summary

Proven in the fast-paced environments of Longhorn Steakhouse and Red Robin, I excel in customer service and effective multitasking. Demonstrated ability to enhance dining experiences with expert menu knowledge and warm interactions, ensuring high satisfaction and repeat business. Skilled in safe food handling and maintaining rigorous cleanliness, I bring a detail-oriented approach to every task.

Work History

Hostess

Longhorn Steakhouse
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

To-Go Server

Longhorn Steakhouse
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.

Server

Red Robin
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bryant High School
Alexandria
06.2020

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Detail-oriented
  • Cleanliness maintenance
  • Safe food handling
  • Food running

Languages

Spanish
Full Professional

Timeline

Hostess

Longhorn Steakhouse

To-Go Server

Longhorn Steakhouse

Server

Red Robin

Bryant High School

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Adriana Chinchilla