Adriana De La Cruz
Stafford
Summary
Energetic, supervirsor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's successful.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Supervisor
Taste of Elegance
Stafford
01.2015 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Trained new employees on company policies and procedures.
- Implemented new operational procedures, increasing efficiency.
- Acted as a liaison between upper management and staff, facilitating open communication.
Bartender
Taste of Elegance
Stafford
01.2015 - Current
- Performed opening and closing duties including restocking supplies.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Adhered to state regulations regarding serving alcohol responsibly.
Chef
Cracker Barrell
Dumfries
01.2007 - 12.2013
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Ensured that all health regulations regarding food handling were followed during preparation process.
- Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
House Cleaner
Mary Maids
Alexandria
01.2003 - 12.2003
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Followed safety procedures when handling hazardous materials.
Food Preparation Worker
Red Lobster
Suitland
01.2001 - 12.2001
- Carried out routine maintenance on kitchen appliances such as dishwashers and stoves.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
Education
High School Diploma -
Esc Comer Tecnica Y Prep Nellie Mc Caughan
Durango, Mexico 05-1999
Skills
- Customer service
- Employee training
- Operational procedures
- Safety protocols
- Conflict resolution
- Performance management
- Team leadership
Affiliations
- Gardner
- Family mom of 4 beautiful children
- Volunteered at school events
Languages
Spanish
Native/ Bilingual
English
Professional
Accomplishments
- Initially hired as a bartender and food prepper, I was later promoted to supervisor and team leader due to strong performance and leadership skills.
- Employee of the year for the past two years.
Certification
- Bartender License
Timeline
Supervisor
Taste of Elegance
01.2015 - Current
Bartender
Taste of Elegance
01.2015 - Current
Chef
Cracker Barrell
01.2007 - 12.2013
House Cleaner
Mary Maids
01.2003 - 12.2003
Food Preparation Worker
Red Lobster
01.2001 - 12.2001
High School Diploma -
Esc Comer Tecnica Y Prep Nellie Mc Caughan
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