Adriana Ford
Spotsylvania
Summary
Dedicated and dependable professional with experience in customer service, administrative support, leadership, education, and community engagement. Recognized for exceptional organization, communication, and problem-solving skills with the ability to manage multiple priorities while delivering outstanding service. After making the intentional decision to become a full-time stay-at-home parent, I continued developing valuable leadership and administrative skills through volunteer service, organizational leadership, and community involvement. I am eager to bring my professionalism, reliability, and strong work ethic to an organization where I can make a meaningful contribution.
Overview
2027
2027
years of professional experience
Work History
Vice Chair
Ford Family Village, Inc.
Upper Marlboro
06.2022 - Current
- Collaborate with executive leadership to support organizational goals and strategic planning.
- Coordinate meetings, prepare reports, and maintain organizational documentation.
- Support community outreach initiatives and administrative operations.
- Assist with organizational planning and board activities.
Stay at Home Parent
Not Applicable
2009 - Current
- Managed the daily operations of a busy household while raising three children.
- Coordinated schedules, appointments, school activities, and extracurricular events.
- Planned volunteer initiatives supporting schools, Girl Scouts, and athletics.
- Strengthened leadership, communication, budgeting, organization, and problem-solving skills.
- Managed multiple priorities while maintaining a dependable, service-oriented approach.
Substitute Teacher, K-12
Charles County Public Schools
La Plata
09.2017 - 12.2019
- Implemented lesson plans and maintained classroom continuity.
- Adapted quickly to multiple grade levels and learning environments.
- Maintained accurate attendance and classroom records.
- Fostered a safe, productive learning environment.
Customer Service Representative
JCPenney
Glen Allen
08.2007 - 08.2009
- Delivered exceptional customer service in a fast-paced retail environment.
- Assisted customers with purchases, returns, exchanges, and account inquiries to enhance overall shopping experience.
- Resolved customer concerns professionally, contributing to increased customer satisfaction and loyalty.
- Processed transactions accurately and efficiently, ensuring smooth and quick service for customers.
Transcript Office Helper
Virginia Commonwealth University
Richmond
08.2007 - 09.2008
- Assisted students, faculty, and staff with transcript requests and general office inquiries.
- Maintained confidential student records while ensuring accuracy and attention to detail.
- Answered phones, greeted visitors, and provided professional customer service.
- Organized files, processed documents, and performed data entry.
- Supported daily office operations while maintaining confidentiality and professionalism.
Education
High School Diploma -
Newtown High School
Elmhurst, NY06-2006
Some College (No Degree) - Psychology
Virginia Commonwealth University
Richmond, VASkills
- Customer relations
- Office administration
- Administrative support and office management
- Records management and organization
- Calendar management and scheduling
- Microsoft Office proficiency
- Email communication via Gmail
- Communication skills
- Team leadership
- Attention to detail and adaptability
- Detail-oriented
- Reliable
Accomplishments
- Multicultural Award for Academic excellence
- President's Award for Educational Excellence
- Who's Who Among America's Top High School Students
Affiliations
- Vice Chair, Ford Family Village, Inc.
- Girl Scout Troop Support 1
- Brock Road Elementary School Volunteer
- Riverbend High School Football Team Meals Volunteer
Timeline
Vice Chair
Ford Family Village, Inc.
06.2022 - Current
Substitute Teacher, K-12
Charles County Public Schools
09.2017 - 12.2019
Customer Service Representative
JCPenney
08.2007 - 08.2009
Transcript Office Helper
Virginia Commonwealth University
08.2007 - 09.2008
Stay at Home Parent
Not Applicable
2009 - Current
High School Diploma -
Newtown High School
Some College (No Degree) - Psychology
Virginia Commonwealth University