Adrianna Bates
Fredericksburg
Summary
Proactive and goal-oriented professional recognized for exceptional time management and problem-solving abilities. Known for reliability and adaptability, with a swift capacity to learn and implement new skills effectively. Committed to leveraging these strengths to drive team success and contribute to overall organizational growth. Eager to embrace challenges that foster personal and professional development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Tropical Smoothie Cafe
04.2017 - Current
- Trained new employees and delegated daily tasks and responsibilities
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Evaluated staff performance and provided coaching to address inefficiencies
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Associate of Arts - Liberal Arts and General Studies
Germanna Community College
12.2023
Skills
- Billing
- Records management
- Microsoft Office Suite
- Systems and software expertise
- Sales growth
- Customer experience
- Operations oversight
- Scheduling coordination
Certification
- CPR Certified
Timeline
Assistant Store Manager
Tropical Smoothie Cafe
04.2017 - Current
Associate of Arts - Liberal Arts and General Studies
Germanna Community College
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