Seasoned strategist with 15+ years of experience driving business growth through targeted learning solutions. Skilled in needs analysis, CRM management, and instructional design to support sales enablement and client engagement. Proven track record in leveraging LMS platforms and data insights to deliver results aligned with organizational goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Leadership Manager
DECA, Inc.
10.2024 - Current
Implements a comprehensive student leadership program for both the high school and college divisions.
Responsible for the Emerging Leader Series, student recognition programs and leads the DECA Inc. executive officer teams and elections.
Leads, plans and executes projects effectively and simultaneously while adhering to deadlines, examples including, the high school chapter campaigns, the collegiate passport program, DECA's partner/scholarship programs.
Excellent communication, organization, risk management and problem solving skills.
Experienced in Agile project management methodologies and adult learning theories.
Training and Development Specialist
Acuity, Inc.
08.2022 - 10.2024
Developed and executed Acuity, Inc.'s learning strategy for a 350+ employee technology consulting company in national security contracting.
Directed initiatives in leadership development, employee upskilling, training needs assessments, curriculum design, and program evaluations.
Spearheaded onboarding improvements, enhancing the employee experience.
Managed professional development, identifying skill gaps, maintaining certifications, and creating tailored learning paths.
Designed and facilitated in-house learning programs, workshops, and modules (e.g., Emotional Intelligence, Growth Mindset, Active Listening).
Administered learning platforms (Udemy, Paylocity LMS), achieving over 11,000 hours of engagement.
Conducted annual skill gap analyses to implement impactful training solutions.
Authored training and workforce development content for company proposals.
Collaborated with technical experts and stakeholders to create skill-building programs (AWS DeepRacer, AWS Jam).
Supervised cross-functional projects, ensuring deadlines and budget adherence.
Center Director
Code Ninjas
10.2021 - 08.2022
Fostered relationships with business partners, stakeholders, and the community to support programs and initiatives.
Supervised a team of full-time Tutors and led educators in designing innovative curriculum aligned with company standards.
Promoted positive company image and established reputation as a provider of choice for educational programs in the community.
Enhanced staff productivity through training sessions, clear expectations, and constructive feedback.
Directed sales efforts, including B2B sales and CRM system management.
Designed and executed social media marketing campaigns using tools like Canva, Adobe, and Mailchimp.
Delivered exceptional customer service and managed administrative tasks with precision.
Trained and onboarded employees, fostering a culture of continuous development.
Leveraged problem-solving and critical thinking skills to address challenges and drive success.
Faciltator/Educator/Trainer
Loudoun County Public Schools
08.2015 - 10.2021
Fostered strong relationships with parents through consistent communication, creating a supportive and collaborative learning environment.
Designed and delivered engaging virtual and hybrid presentations to meet diverse student needs.
Collaborated with colleagues to develop, enhance, and revise curriculum, improving educational outcomes.
Managed all aspects of student learning, engagement, and planning while fostering an inclusive and supportive classroom environment.
Analyzed student performance data to inform instructional strategies and improve progress.
Facilitated Collaborative Learning Team (CLT) meetings and documented key discussions and data analyses.
Developed and conducted professional development training at school and county levels.
Implemented interactive activities and group discussions to enhance session engagement.
Created and administered assessments to measure student progress, providing actionable feedback.
Delivered leadership as a CLT Presenter, County Presenter, and Empathy and Equity Leader.
Utilized innovative teaching strategies and data-driven instruction to continuously improve student performance.
Designed curriculum and instructional materials aligned with best practices and standards.
Demonstrated critical thinking, problem-solving, and adaptability in various roles.
Successfully met deadlines while maintaining professionalism, reliability, and ethical standards.
Educator
Baltimore City Public Schools
10.2006 - 06.2015
Designed and implemented assessments to evaluate student progress and inform instruction.
Provided constructive feedback to support student success and growth.
Applied innovative teaching strategies to actively engage students in learning.
Utilized data-driven instruction to identify weaknesses and improve student performance throughout the year.
Implemented effective classroom management techniques, fostering a positive and inclusive learning environment.
Monitored student progress and tailored instruction to meet individual needs.
Developed differentiated instructional strategies to support diverse learners and ensure their success.
Education
Master of Science -
Walden University
Baltimore, MD
08-2009
Bachelor of Science -
SUNY College At Cortland
Cortland, NY
05.2006
Skills
Delivered customized instructional design and curriculum development solutions tailored to client needs
Designed engaging e-learning experiences and blended learning strategies to support diverse learner groups
Conducted needs analyses and skill gap assessments to inform sales outreach and training initiatives
Managed CRM systems to track leads, qualify prospects, and support accurate pipeline development
Utilized SaaS platforms and learning management systems (LMS) to deploy scalable solutions
Analyzed training data to extract insights and optimize sales engagement strategies
Evaluated instructional content with a focus on usability, quality assurance, and performance outcomes
Collaborated with stakeholders to align training and sales goals across teams
Applied adult learning theory to enhance engagement and support consultative sales conversations
Demonstrated strong verbal and written communication in client-facing interactions
Showcased creativity and problem-solving in learning design and customer engagement
Proficient in Microsoft applications for reporting, outreach, and internal documentation