Adrienne Thurston
Richmond
Summary
Results-driven professional with extensive experience in hospitality and event coordination. Skilled in training and development, with a track record of enhancing operational efficiency and client satisfaction through effective team leadership and strategic upselling.
Overview
12
12
years of professional experience
Work History
Bartender, Server
Freelance
Richmond
09.2018 - Current
- Coordinated multiple responsibilities simultaneously to ensure smooth bar operations.
- Crafted cocktails tailored to customer preferences and established recipes.
- Processed payments accurately and efficiently with POS system.
- Resolved challenges promptly to uphold operational efficiency.
- Performed data analysis to support decision-making processes.
Manager, Server
Shoreline RVA
Richmond
02.2024 - 12.2025
- Coordinated with kitchen staff to deliver food promptly and maintain presentation standards.
- Upsold menu items and wine selections to enhance dining experience.
- Trained new staff on service protocols and menu knowledge, enhancing team consistency.
- Recommended wines from the list based on customer preferences, enriching dining experience.
- Managed dining room operations and ensured excellent guest experiences.
Sales and Event Coordinator
Atlas 42
Glen Allen
09.2021 - 01.2024
- Coordinated event logistics and scheduling, ensuring alignment with diverse client needs.
- Managed vendor relationships and negotiated contracts, securing quality event services.
- Developed tailored event proposals, effectively addressing client specifications.
Server
Edo's Squid
Richmond
02.2014 - 05.2019
- Developed revenue strategies to align with market trends and customer needs.
- Identified opportunities to drive revenue growth through targeted initiatives.
- Engaged community through events and outreach programs to strengthen relationships.
- Account Management
- Leadership
- Client Services
Education
Associate of Arts - Fashion Merchandising
Virginia Commonwealth University
Richmond, Virginia, VASkills
- Hospitality expertise
- Customer service
- POS system operation
- Suggestive selling
- Safe service compliance
- Event coordination
- Training and development
- Team leadership
- Contract negotiation
- Communication skills
Timeline
Manager, Server
Shoreline RVA
02.2024 - 12.2025
Sales and Event Coordinator
Atlas 42
09.2021 - 01.2024
Bartender, Server
Freelance
09.2018 - Current
Server
Edo's Squid
02.2014 - 05.2019
Associate of Arts - Fashion Merchandising
Virginia Commonwealth University