Adrionna Hargrove

• Analyzed billing discrepancies to ensure accurate revenue capture and timely payments.
• Coordinated with insurance providers to resolve claims denials and expedite reimbursement processes.
• Reviewed patient accounts for compliance with federal and state regulations, enhancing overall accuracy.
• Implemented process improvements that streamlined billing workflows and reduced turnaround times.

•Process and route incoming billing-related documents (EOBs, EFTs, denials, claims)

•Support billing team with claim updates, write-offs, and insurance information

•Manage and fulfill medical records requests

•Monitor and manage EDRS (death reporting system) and related communications

•Upload patient documentation and items into Ethizo

•Assist with payment processing, deposits, and reconciliation support

• Track and manage returned mail and billing correspondence

•Maintain inventory and ordering of script pads and related materials

•Coordinate communication between billing, carriers, and internal staff

•Handle incoming calls, faxes, and emails related to records and billing support

• Review automated payment/adjustments and/or post line item payments and adjustments from manual EOBs to patient accounts, and reconcile/adjudicate variances with approved variance adjustments.
• Identifies consistency in fee schedule allowable differences and communicates up-line for updating.
• Point of contact/management for daily receipt logs recorded by local sites
• Credit card/check processing.
• Perform other various duties/projects as assigned