Adyam Gebrehiwot
Lorton
Summary
Hospitality professional with strong track record in delivering exceptional service in restaurant settings. Adept at managing multiple tasks efficiently while ensuring positive dining experience for all guests. Known for excellent communication and teamwork, consistently adapting to shifting priorities to achieve high standards of service. Dependable and focused on creating welcoming environment for patrons.
Overview
5
5
years of professional experience
Work History
Restaurant manager
Sador’s Bar & Restaurant
Negril, Jamaica
03.2022 - 05.2024
- Company Overview: Negril, Jamaica
- Responsible for recruiting, interviewing, and hiring new staff
- Also handles training to ensure staff meets company standards
- Monitoring staff performance, providing feedback, resolving conflicts, and conducting evaluations or reviews
- Team Motivation: Creating a positive and efficient working environment, encouraging teamwork and maintaining high morale
- Ensuring customers have an excellent experience from entry to exit
- This includes greeting customers, resolving complaints, and addressing any concerns
- Quality Control: Making sure food quality and service standards are consistently met
- Health & Safety Compliance: Ensuring the restaurant adheres to health codes, safety regulations, and maintains cleanliness in the kitchen, dining areas, and restrooms
Server
Maggiano’s Italian
Springfield, USA
09.2021 - 02.2022
- Greet, seat and serve guests in a timely fashion
- Presenting menus and make recommendations
- Communicate orders with kitchen & bar
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Server
Coastal Flats
Tysons Corner, VA
09.2019 - 03.2020
- Greet and serve guests in a timely fashion
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Science/Nursing Degree -
Northern Virginia Community College
Annandale, VA01.2019
Highschool Diploma -
Annandale High
Annandale, Va01.2017
Skills
- Outstanding customer service
- Great money handling skills
- Clear and effective communication
- Ability to work well with colleagues in a fast-paced environment
- Managing time effectively
- Point of sale (POS) system operation
- Hospitality service expertise
Awards
*ServSafe Certified
*CPR Certified
Languages
English
Amharic
Timeline
Restaurant manager
Sador’s Bar & Restaurant
03.2022 - 05.2024
Server
Maggiano’s Italian
09.2021 - 02.2022
Server
Coastal Flats
09.2019 - 03.2020
Highschool Diploma -
Annandale High
Science/Nursing Degree -
Northern Virginia Community College