AGERIANNA SCOTT
Charlottesville,VA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Expertise in implementing innovative marketing strategies to drive occupancy and promote properties. Forward-thinking Leasing Consultant with proven ability to build strong relationships and close deals efficiently. Proactive and articulate in communication, excelling in customer satisfaction and property management. Assertive in pursuing leasing goals and dedicated to providing exceptional service in competitive market. Ambitious and social, consistently delivering results and exceeding expectations. Energetic and ambitious professional with strong ability to articulate communication skills and build relationships. Driven to achieve success through proactive problem-solving and delivering exceptional leasing experiences. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Piedmont Housing Alliance
Charlottesville, VA
10.2025 - 03.2026
- Facilitated property tours for prospective tenants, showcasing amenities and community features.
- Managed lease agreements, ensuring compliance with company policies and local regulations.
- Developed strong relationships with residents, addressing inquiries and resolving issues promptly.
- Implemented marketing strategies to attract new tenants, enhancing occupancy rates effectively.
- Trained and mentored new leasing staff on operational procedures and customer service best practices.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
Leasing Consultant
Barracks West
Charlottesville, VA
06.2024 - 02.2025
- Provided excellent customer service to prospective and current tenants, demonstrating strong interpersonal skills.
- Managed daily administrative tasks including filing documents, responding to emails and phone calls and preparing correspondence.
- Greeted potential tenants, conducted tours of properties and answered inquiries about the property or the surrounding area.
- Coordinated move-in and move-out processes by providing orientation packages and conducting walk throughs of units upon departure.
- Conducted apartment tours and responded to tenant inquiries.
- Processed application and lease agreement by conducting rental history, credit check, and background check.
- Exhibited accurate and in-depth knowledge of lease agreements, pricing information and vacancies.
- Met with current tenants to review and renew leases.
- Drafted leases for new and renewing tenants using established templates, ensuring compliance with applicable laws.
- Resolved tenant complaints quickly and efficiently while maintaining positive relationships with customers.
Leasing Consultant
Peak Living
Charlottesville, VA
01.2023 - 05.2024
- Drove lease closing process by highlighting quality of community and available amenities to prospective residents.
- Utilized property management software to streamline and automate daily tasks.
- Conducted monthly rent collections from existing tenants in a timely manner; enforced late fees when necessary.
- Planned and scheduled general maintenance, major repairs, and remodeling projects for properties.
- Directed collection of monthly rental fees and monitored past due accounts.
- Drafted leases for new and renewing tenants using established templates, ensuring compliance with applicable laws.
- Ensured all legal requirements were met prior to signing lease agreements and provided follow-up support throughout tenancy period.
Leasing Consultant
Parks Edge
Charlottesville, VA
04.2022 - 11.2022
- Provided excellent customer service to prospective and current tenants, demonstrating strong interpersonal skills.
- Managed daily administrative tasks including filing documents, responding to emails and phone calls and preparing correspondence.
- Greeted potential tenants, conducted tours of properties and answered inquiries about the property or the surrounding area.
- Coordinated move-in and move-out processes by providing orientation packages and conducting walk throughs of units upon departure.
PCA
Care Advantage
Charlottesville, VA
03.2019 - 02.2022
- Provided assistance with activities of daily living such as bathing, dressing, grooming and mobility.
- Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
- Maintained a clean, safe environment within the home setting at all times.
- Monitored patient condition and reported changes to the nursing staff.
- Helped patients with ambulation using gait belts or wheelchairs while ensuring safety protocols were followed.
- Ensured compliance with all state regulations related to PCA duties and responsibilities.
- Demonstrated expertise in providing compassionate, patient-centered care to a diverse population of clients.
- Reported changes in condition or behavior promptly to RNs or physicians.
- Participated in multi-skilled activities, supporting patient-centered approach to achieving desired outcomes.
- Utilized problem solving skills to develop creative solutions when managing challenging behaviors.
- Fostered mobility with regular turning, positioning, and ambulating of patients.
PCA
Blake
Charlottesville, VA
06.2018 - 11.2018
- Reported changes in condition or behavior promptly to RNs or physicians.
- Participated in multi-skilled activities, supporting patient-centered approach to achieving desired outcomes.
- Utilized problem solving skills to develop creative solutions when managing challenging behaviors.
- Interacted with food and nutrition services, maintaining adequate supply of patient nourishment.
- Fostered mobility with regular turning, positioning, and ambulating of patients.
- Educated family members on proper techniques for caring for their loved ones.
- Assisted with patient transfers to and from wheelchairs, beds, and exam tables.
- Provided assistance with activities of daily living such as bathing, dressing, grooming and mobility.
Education
High School Diploma -
Fluvanna High School
Palmyra, VA05-2013
Skills
- Customer service
- Phone and email etiquette
- Team collaboration
- Administrative support
- CRM software
- Relationship building
- Leasing and sales
- Lease renewals
- Application processing
- Property tours
- Application management
- Market trends
- Corporate policies and procedures
- Microsoft office
- Time management
- Data entry
- Customer service-focused
- Clear communication
- Training and mentoring
Certification
- 180 All Smiles Dental Assistant Training Academy -May 2024 to July 30, 2024
- Dental Assistant
- Infection Control
- Radiation Safety
Timeline
Leasing Consultant
Piedmont Housing Alliance
10.2025 - 03.2026
Leasing Consultant
Barracks West
06.2024 - 02.2025
Leasing Consultant
Peak Living
01.2023 - 05.2024
Leasing Consultant
Parks Edge
04.2022 - 11.2022
PCA
Care Advantage
03.2019 - 02.2022
PCA
Blake
06.2018 - 11.2018
High School Diploma -
Fluvanna High School