Ahmad Alokozai
Seiner Data Center Operation Technician
Woodbridge,VA
Summary
Dedicated Senior Data Center Technician with extensive experience in managing and troubleshooting hardware and network issues in high-demand environments. Proficient in overseeing data center operations, performing hardware diagnostics, and ensuring optimal system performance. Skilled in inventory management, hardware maintenance, and resolving technical issues efficiently. Known for delivering excellent customer service and collaborating effectively with internal teams. Eager to leverage technical expertise and leadership skills to support critical infrastructure and maintain the reliability of data center operations.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Senior Data Center Operation Technician
Amazon Web Services
Manassas, Virginia
07.2024 - Current
- Accomplished Senior Data Center Technician renowned for excellence in troubleshooting and optimizing critical infrastructure within Amazon Web Services.
- Monitored data center systems using advanced tools, troubleshooting hardware and network issues, and providing timely resolutions to maintain optimal operations
- Completed rack and stack installations, structured cabling, and system handoffs to internal teams.
- Skilled in troubleshooting servers, conducting in-depth ISO testing for hardware on Cisco, Dell, ZT host issue identification, and ensuring hardware health through precise replacement of faulty components.
- Managed hardware inventory, processed replacement parts, and maintained clear documentation and procedures.
Lead Data Center Technician
NTI
Manassas, VA
01.2022 - 07.2024
- Troubleshot and resolved hardware and infrastructure issues by following data center procedures.
- Installed and powered up data center racks, including servers and network devices, while monitoring UPS systems to ensure stable and reliable power.
- Resolved network outages and repairs in data centers, including Amazon, Lumen, Google, Microsoft, and various government facilities, enhancing troubleshooting skills in high-pressure environments
- Performed repairs and preventative maintenance on servers and infrastructure with minimal guidance.
- Participate in a 24x7 on-call rotation and travel to network sites and data centers.
Data Center Technician
ACTIVO
Toronto, Canada
03.2018 - 01.2021
- Helped deploy and manage new data center infrastructure for various projects.
- Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables.
- Installed and decommissioned servers, cabling, and network equipment in the data center.
- Performed hardware troubleshooting, repairs, and inventory management.
Education
No Degree - Computer Networking
CCBST College
Toronto 04.2023 - 06.2024
Bachelor of Science - Computer Science
Kabul University
01.2017 - 01.2021
Skills
- Layers 1-7
Technical support
Technical troubleshooting
Operating system support
IP addressing and subnetting
undefinedCertification
Cisco Certified Network Associate (CCNA)
Accomplishments
Top 10 Builders for HDD replacements.
Saved AWS over $400,000 by recovering fiber optics.
Lead Successfully Fiber Optic Upgrade Project.
Timeline
OSHA Certified
09-2024
Cisco Certified Network Associate (CCNA)
07-2024
Senior Data Center Operation Technician
Amazon Web Services
07.2024 - Current
No Degree - Computer Networking
CCBST College
04.2023 - 06.2024
Lead Data Center Technician
NTI
01.2022 - 07.2024
Data Center Technician
ACTIVO
03.2018 - 01.2021
Bachelor of Science - Computer Science
Kabul University
01.2017 - 01.2021
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