AHMAD PARSAI
Sterling
Summary
Dynamic and results-driven Network Engineer with hands-on experience in network architecture, systems administration, and IT infrastructure management. Skilled in designing, deploying, and optimizing high-performance network solutions across complex LAN/WAN environments, with proven expertise in Cisco routers/switches, RedHat, Azure, and VoIP. Adept at troubleshooting, resolving issues under pressure, and enhancing system security and reliability. Passionate about delivering innovative IT solutions that drive efficiency, uptime, and operational success for top-tier organizations. Ready to bring leadership, technical expertise, and a collaborative mindset to the next challenge.
Overview
10
10
years of professional experience
1
1
Certification
Work History
MSC Engineer II
ePlus
12.2020 - Current
- Design, deploy, maintain, optimize, and troubleshoot enterprise-class networks, including Cisco routers, switches, firewalls, load balancers, and VPN solutions
- Plan and execute network hardware and software upgrades, refreshes, and replacements, maintaining high availability of IT assets to maximize service capabilities
- Provide technical support and resolution for network hardware and software issues while managing infrastructure, including Cisco NXOS-based routers and switches
- Develop and maintain comprehensive documentation such as network topology diagrams, addressing plans, and data flows
- Utilize network monitoring tools to evaluate daily performance, conduct capacity planning, and perform network analysis to ensure optimal functionality
- Engage with ISPs and circuit providers to resolve data communications issues and manage network changes efficiently
- Extensive hardware experience with Cisco 4000 series routers and switches, HPE 360 servers, IBM servers, and Cisco C220 servers
- Achievements: Reduced network downtime by 9% through proactive maintenance and optimization
- Improved system efficiency by 28% with strategic upgrades and performance tuning
Network Engineer
Regency Furniture
06.2018 - 12.2020
- Maintained and supported WAN, LAN, and VPN networks for multiple locations, ensuring the performance and availability of critical infrastructure
- Worked closely with Help Desk technicians to troubleshoot network and hardware issues, providing Tier 2 support and ensuring timely resolution of escalated cases
- Implemented solutions in SharePoint, PowerBI, Teams, and OneDrive to streamline internal communications and data management
- Designed and executed network changes, including hardware installation, repair, and upgrades, maintaining a secure and efficient network environment
IT Specialist
Regency Furniture
08.2014 - 06.2020
- Installed, configured, and maintained software and hardware, including network devices such as routers and switches
- Assisted with network administration tasks, ensuring systems met operational demands and adhered to security protocols
- Provided technical education and support to colleagues, improving network security awareness and best practices across the organization
- Supported day-to-day network operations, troubleshooting system issues and ensuring system uptime for business-critical functions
Education
Bachelor of Science - Computer Science
Azad University
09-2009
Skills
- Network Engineering & Architecture
- LAN and WAN
- Networking and Wireless
- TCP/IP Protocols
- Troubleshooting
- Routers & Switches
- Operating Systems
- Linux (CentOS 7, RedHat 9)
- Microsoft Windows
- Windows Server
- Network Security & Management
- FortiGate
- VPN/Meraki
- CyberArk
- Okta
- Forti manager
- Virtualization & Cloud
- VMware vSphere
- ESXi
- Azure
- Monitoring & Automation
- ScienceLogic's SL1
- ServiceNow (SNOW)
- Devolution
- Back Box
- Collaboration & Tools
- SharePoint
- PowerBI
- Teams
- OneDrive
Certification
- REDHAT LINUX ENTERPRISE
- REDHAT ADMINISTRATION 1
- CCNA
- NETWORK +
- MCSA
- A +
Timeline
MSC Engineer II
ePlus
12.2020 - Current
Network Engineer
Regency Furniture
06.2018 - 12.2020
IT Specialist
Regency Furniture
08.2014 - 06.2020
Bachelor of Science - Computer Science
Azad University
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