Ahmad Khurshid Sadiqi
Alexandria
Summary
IT-Networking infrastructure and Date center technician with a proven track record with different campanies Seeking a position as a Cable Technician to contribute expertise in installation and maintenance of cable systems and Fiber Optics cabling and specializing in Databases and huge cabling infrastructure of warehouses and towers.
Skilled in leveraging technical expertise and leadership to improve efficiency and enhance team productivity. Expert in Microsoft Windows Server and customer relations, demonstrating a strong ability to drive project success. Proven ability to streamline processes, improve productivity, and foster workplace engagement. Possess solid proficiency in strategic planning, conflict resolution, and performance management. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
Work History
Data Center Technician (Google)
E2 Optics
Bristow
12.2024 - Current
- Installed and tested fiber optic cables to ensure optimal performance.
- Executed installation of Cat6 and Cat5 cables in compliance with specifications.
- Organized network racks with installed cable trays for efficient infrastructure.
- Ran fiber trunks to enable high-speed connectivity across systems.
- Patched cables according to cutsheets for improved connection integrity.
- Accurately labeled cables for streamlined identification and maintenance.
- Installed and maintained access control and alarm systems as needed.
- Documented installation projects, detailing cable types and lengths.
- • May also install and maintain access control systems, and alarm systems.
- • Install and terminate various types of cables (e.g., Ethernet, coaxial, fiber optic, and Networking RJ45 – RJ11).
- Organized and maintained costume inventory.
Customer Service Representative
Prince kabob resturant
Gambrills
04.2024 - 12.2024
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
- Implemented innovative methods for streamlining the customer service process.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Maintained a high level of professionalism when dealing with difficult customers.
IT Support Specialist
ARA
Ankara
05.2023 - 12.2023
- Served as first point of contact for incoming technical service calls and emails.
- Demonstrated advanced product knowledge to solve customer issues.
- Maintained up-to-date knowledge of the latest technology trends, tools, and best practices in technical support.
- Managed the configuration and setup of customer accounts and systems.
- Developed and maintained strong relations with customers to meet quality expectations.
- Administration of office and IT support, as well as help desk management.
- • Administration of Windows Server, Active Directory, DNS, DHCP, and WINS with Primary Domain Controller and Backup Domain Controller.
- Managing user profiles, emails, and systems backup, including user data backups and email administration.
- All systems monitoring, event viewer, and alerts, as well as preparing for and recovering from system failures.
- Access Control system for users' time attendance and building reports in Excel for the management.
- Administration of network routers and switches, along with user systems networking.
Data Center Lead Technician
AWC
Kabul
08.2022 - 04.2023
- Monitored the performance of computer networks, servers, and other related equipment.
- Managed multiple projects simultaneously while meeting deadlines.
- Created detailed reports summarizing all installation activities.
- Coordinated with vendors to ensure timely delivery of products or services.
- Trained users in the use of new software packages or hardware devices.
- Assisted junior technicians in resolving complex technical problems.
Data Center Technician
Afghan Telecom
Kabul
06.2020 - 08.2022
- Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations.
- Maintained positive working relationship with fellow staff and management.
- Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
- Configured hardware devices and software settings to optimize network performance.
- Installing and configuring security cameras, including wiring and cabling.
- Testing cameras and systems to ensure proper functionality and image quality.
AV Technician
MFO
Kabul
03.2019 - 04.2020
- Performed preventive maintenance on all AV equipment as needed.
- Disassembled used audio-visual systems after events or meetings were completed.
- Provided technical support to customers using the audiovisual system prior to their event or meeting start time.
- Tested newly installed audio-visual systems prior to use by clients.
- Setup audio-visual systems for conferences and events in accordance with customer specifications.
Education
Associate of Science - Computer Science
Bartin University
Bartin, Turkey12-2023
Certificate - Training of Microsoft Certified IT Professional
Kardan Educational Center
Kabul Afghanistan02-2023
Certificate - Training of Microsoft Office Automation
Kardan Educational Center
Kabul, Afghanistan10-2022
High School Diploma -
Afghan Turk International High School
Kabul, Afghanistan12-2021
Certificate - DEL ( Diploma in English Language)
Kardan University
Kabul, Afghanistan03-2021
Certificate - MS Windows Certified
Dewa Educational Center
Kabul, Afghanistan11-2020
Certificate - CEL ( Certificate in Endlish Language)
Sahak Educational Center
Kabul, Afghanistan06-2020
Certificate - TTP ( Teacher Training Program)
Sahak Educational Center
Kabul, Afghanistan01-2020
Skills
- OSHA 10 certified
- Time management
- User training
- Network support
- Infrastructure monitoring
- Computer hardware troubleshooting
- IT support
- Teamwork
- Multitasking
- Problem-solving
- Self motivation
- Excellent communication
- Task prioritization
Languages
Persian
Native/ Bilingual
English
Full Professional
pashto
Professional
Turkish
Professional
Arabic
Limited
Timeline
Data Center Technician (Google)
E2 Optics
12.2024 - Current
Customer Service Representative
Prince kabob resturant
04.2024 - 12.2024
IT Support Specialist
ARA
05.2023 - 12.2023
Data Center Lead Technician
AWC
08.2022 - 04.2023
Data Center Technician
Afghan Telecom
06.2020 - 08.2022
AV Technician
MFO
03.2019 - 04.2020
Associate of Science - Computer Science
Bartin University
Certificate - Training of Microsoft Certified IT Professional
Kardan Educational Center
Certificate - Training of Microsoft Office Automation
Kardan Educational Center
High School Diploma -
Afghan Turk International High School
Certificate - DEL ( Diploma in English Language)
Kardan University
Certificate - MS Windows Certified
Dewa Educational Center
Certificate - CEL ( Certificate in Endlish Language)
Sahak Educational Center
Certificate - TTP ( Teacher Training Program)
Sahak Educational Center
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