Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ahmad Shah Ahmad Zada

Midlothian

Summary

Friendly and adaptable with strong communication skills and the ability to build positive relationships with customers. Experienced in providing excellent customer service, handling inquiries, and resolving issues efficiently. Committed to creating a positive customer experience while contributing to the success of the team.

Overview

3
3
years of professional experience

Work History

Customer Service Staff

Publix
13700 Hull Street Rd, Midlothian, VA 23112
06.2023 - Current

Assisted customers with inquiries and concerns at the service desk. by assisting customers, answering questions, handling purchase and returns. Processed money service transaction such as Western Union transfers and Money orders. Managed cash office by counting cash, balancing tills, and preparing cash deposits. Maintaining a clean work area and helping create a positive shopping experience.

Education

Bachelor of Science - Aviation

Liberty University
Lynchburg, VA
05-2028

Bachelor of Science - Aviation

Middle Georgia State University
Macon, GA

High School Diploma -

Meadowcreek High School
Norcross, GA
05-2024

Flight Operations I,II -

Maxwell High School of Technology
Lawrenceville, GA
05-2024

Skills

  • Customer service
  • Call resolution
  • Sales support
  • Staff training
  • Problem-solving
  • Decision-making
  • Time management
  • Multitasking and organization
  • Verbal communication
  • Active listening
  • Cash handling

Languages

English
Persian

Timeline

Customer Service Staff

Publix
06.2023 - Current

Bachelor of Science - Aviation

Liberty University

Bachelor of Science - Aviation

Middle Georgia State University

High School Diploma -

Meadowcreek High School

Flight Operations I,II -

Maxwell High School of Technology
Ahmad Shah Ahmad Zada