Ahmed Ebied
Vienna,VA
Summary
Business Analyst with 3+ years of experience translating requirements into actionable solutions across Agile and Waterfall frameworks. Proficient in SDLC processes, stakeholder collaboration, and facilitating Scrum ceremonies. Skilled in Jira, Quantum Metric, Adobe Analytics, and CMS platforms to optimize workflows. Strong in requirements gathering, documentation, and testing to validate features, resolve issues, and enhance UX. Adept at critical thinking, problem-solving, and stakeholder engagement to drive project success.
Overview
4
4
years of professional experience
Work History
UX Business Analyst
Lenovo
08.2024 - Current
- Define and document business and functional requirements for epics, translating mockups into clear specifications to enhance Lenovo’s website.
- Collaborate with designers to refine mockups, create flowcharts, and outline feature workflows for intuitive user experiences.
- Coordinate with global teams across time zones to align requirements, clarify details, and address questions.
- Manage epics, user stories, and bug tickets in Jira, ensuring efficient tracking and delivery.
- Conduct cross-device testing to validate features, report issues, and optimize UX.
- Configure website content via CMS for consistency and improved user engagement.
- Utilize Quantum Metric and Adobe Analytics to analyze user behavior, identify friction points, and optimize conversion rates.
- Facilitate User Acceptance Testing (UAT) to validate features pre-launch.
- Oversee deployment of website updates, collaborating with developers for seamless implementation.
- Create wireframes and user flows to visually communicate requirements to IT for successful development.
Business Analyst
CTECHI Institute
02.2022 - 08.2024
- Gathered requirements for Learning Management System website features through stakeholder interviews and workshops, ensuring alignment with SDLC and business objectives.
- Authored user stories/gherkin and acceptance criteria to provide clear directives and expectations for the development team.
- Leveraged Microsoft Visio to create detailed wireframes and flowcharts to enhance communication and project clarity.
- Acted as a liaison between operations and IT to align tech solutions with operational needs.
- Facilitated Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews retrospectives, and backlog refinement, to align efforts with business priorities.
- Collaborated with UI/UX designers, developers, and QA testers to deliver user-focused updates and respond to evolving requirements.
- Led UAT cycles to validate functionality, uncover defects, and ensure alignment with client expectations and business needs.
- Managed Jira workflows, leveraging Kanban boards to prioritize and track tasks effectively.
Requirements Analyst
Hugo Boss Corporate
01.2021 - 02.2022
- Conducted comprehensive requirement elicitation sessions to identify areas for enhancing the functionality of the Hugo Boss website and app, tailoring improvements to business needs.
- Acted as the primary liaison between Operations and IT, translating requirements into clear and actionable specifications to improve app and website usability.
- Created detailed user stories, acceptance criteria, and process flow diagrams to guide development teams and ensure clarity.
- Collaborated with cross-functional teams and actively participated in scrum ceremonies to refine requirements, review progress, and align enhancements with project objectives.
- Produced detailed documentation adhering to corporate SDLC policies, supporting the delivery of updates for both platforms.
- Coordinated UAT with store managers to validate app and website updates, ensuring they met business requirements and usability standards.
Education
BACHELOR OF ARTS (B.A) - CORPORATE COMMUNICATIONS
Baruch College
New York, NY12-2022
Skills
- Requirements Gathering & Documentation
- User Stories & Acceptance Criteria
- Process Flows & Wireframing
- Stakeholder Management & Communication
- Functional & Non-Functional Requirements
- Business Process Modeling & Use Case Development
- Agile Methodologies (Scrum & Kanban)
- Jira & Confluence
- User Acceptance Testing (UAT) & Usability Testing
- Content Management Systems (CMS)
- Data Analysis & Reporting
Websites
Timeline
UX Business Analyst
Lenovo
08.2024 - Current
Business Analyst
CTECHI Institute
02.2022 - 08.2024
Requirements Analyst
Hugo Boss Corporate
01.2021 - 02.2022
BACHELOR OF ARTS (B.A) - CORPORATE COMMUNICATIONS
Baruch College
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