AIDAN RIEHL

The Pohanka organization has been serving up automotive excellence for over 100 years. With over 21 dealerships in Virginia, Maryland, DC, Delaware, and Texas, selling 12 makes of vehicles, including Honda, Lexus, Acura, Hyundai, Nissan, Chevrolet, Mercedes-Benz, Toyota, and Volkswagen, Ford, CDJR, Kia and employing over 1,400 people.

• Manage the parts sales process, including sourcing, ordering, and communicating with customers about parts. Maintained inventory and ensured timely delivery of part. Honda takes in all makes and models of automobiles, with a primary focus on Honda vehicles.

Key Responsibilities:

• Sales Process Management: Oversee the entire parts sales process from start to finish, including customer interaction and order fulfillment.
• Inventory Management: Maintain accurate records of parts inventory, ensuring sufficient stock levels, and managing stockroom organization.
• Parts Sourcing and Ordering: Locate parts not in stock, placing orders with suppliers, and potentially negotiating pricing.
• Customer Communication: Communicate with customers regarding parts status, special order requests, and any other inquiries.
• Supplier Communication: Interact with suppliers for ordering parts, tracking shipments, and managing returns. Daily work with other dealers to acquire and sell core OEM and specialty and aftermarket parts.
• Record Keeping: Maintain detailed records of inventory, sales, and purchase orders.
• Safety and Regulations: Adhere to company safety policies and relevant federal, state, and local regulations.

• Trained to support and source parts for the service departments at all 4 Chantilly-based Pohanka auto group dealerships (Acura, Lexus, Honda and Chevy).
• PNOC takes in cars that are traded in/bought by any of the dealerships to assess resale potential and market valuation at retail, or via other wholesale markets.
• Tracked parts use and charged items to customer accounts for billing.
• Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
• Increased store revenue by cross-selling products and upselling services to customers.

• Excelled during a rigorous pre-hire vetting process of more than 3 weeks, after which I was allowed to choose which auto brand I would join (Acura), followed by more than 6 weeks of OTJ sales training with seasoned sales professionals.

Key Responsibilities:

• Assisted customers in selecting and purchasing vehicles, explaining product features, demonstrating vehicles, and closing sales. Responsibilities also include reporting to a Sales Manager and potentially participating in marketing and training initiatives.
• Customer Interaction: Greeted customers, understood their needs, and guided them through the vehicle selection process.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Paid internship with the NCSL policy leadership team in Washington, DC. NCSL serves as a formidable lobbying force on Capitol Hill and to the Administration on behalf of state legislators and legislative staff from all 50 states and U.S. Territories. Since 1975, NCSL has been the champion of state legislatures by helping states remain strong and independent by giving them the tools, information and resources to craft the best solutions to difficult problems. NCSL has fought against unwarranted actions in Congress and saved states more than $1 billion.
• Drafted NCSL's letter to Congressional leadership urging passage of the Disaster Relief Legislation (Oct 12, 2017).
• Assisted the Director of the Washington office and the Staff Director of the State and Local Tax Task Force (SALT) on all regular communications to Task Force members via state federal newsletter, Capitol to Capitol
• Assisted with the meeting planning and hosting for the Nov 2017 Task Force meeting and all related events in Miami, FL.
• Updated the public-facing NCSL policy team webpages (www.ncsl.org) with definitions, links to NCSL publications, and other background resources on the topics of TAX, BUDGETS & REVENUE, and

• Since 2016, has been working part-time at this family-owned seafood distributorship.
• Consistent leader in sales (both setting and exceeding company sales targets).
• Manage set-up and sales at local farmer's markets in Bethesda, MD; Reston, VA; Mosaic District, VA; and others.
• Assist with Chantilly store operations.
• Handled deliveries to more than 200 client restaurants, hotels, grocers, and other venues in the greater Washington, DC area.

• Served as fundraising chair for the ATO fraternity during the 2016-2017 school year Penn State's annual campus-wide THON campaign to support pediatric cancer research.
• ATO raised over $300,000 - the largest amount raised by any PSU student organization - as part of the overall THON funds of $10 million raised in 2017.
• Coordinated and managed numerous weekend group fundraising trips to various cities in PA, MD and VA.
• Also served as the ATO Family Liaison to our 'adopted' children undergoing cancer treatment at the State College-area cancer centers.