Aidan Waterfield
Chantilly,VA
Summary
A highly involved volunteer and student athlete with strong communication skills and experience in leadership roles, eager to apply customer service and management skills to a position. Currently studying in the James Madison School of Political Science as a Public Policy and Management Major, bringing a wealth of knowledge in this field. As a seasoned Facility Supervisor, honed safety management and performance optimization skills through hands-on experience. Dedicated to delivering comprehensive training and mentoring to help individuals enhance their abilities and improve work quality. Known for dependability, hard work, and level-headedness, excelling in addressing diverse problems with efficiency and effectiveness.
Overview
11
11
years of professional experience
Work History
Facility Supervisor
Loudoun County Government
03.2023 - Current
- Communicated with general managers and facility teams
- Directed vendors, facilities staff, and Visitors as required to create efficient and non-disruptive work environment.
- Maintained condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Served as point of contact for internal and external customers seeking support and information.
- Built relationships with vendors and contractors to support timely and cost-effective services.
Associate
Home Depot
05.2023 - 03.2024
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Pro Shop Staff
Chantilly National Golf & Country Club
05.2021 - 05.2023
- Kept merchandise neat, attractively displayed and sufficiently stocked to attract customers.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Operated POS system to receive payment and accurately count and provide change.
- Completed daily tasks accurately and on-time to support shop needs.
- Greeted customers, answered telephone and completed sales transactions to facilitate shop operations.
Dulles South Food Pantry Volunteer
Dulles South Food Pantry
03.2014 - 03.2022
- Assembled food packages for outside distribution and loaded into transport vehicles.
- Evaluated food donation quality according to organization's safety standards.
- Served with Arcola Methodist Church 4 times per month for 8 years.
- Sorted, stocked and organized shelves with food for easy access by other volunteers.
- Served food to community members at pantry based on preferences, nutritional recommendations and needs.
Pro Shop Staff
Pleasant Valley Golf Course
02.2020 - 10.2020
- Kept merchandise neat, attractively displayed and sufficiently stocked to attract customers.
- Operated POS system to receive payment and accurately count and provide change.
- Greeted customers, answered telephone and completed sales transactions to facilitate shop operations.
- Completed daily tasks accurately and on-time to support shop needs.
Education
Master of Science - Public Policy Analysis
James Madison University
Harrisonburg, VA05.2027
High School Diploma -
Freedom High School
South Riding, VA06.2022
Skills
- Hard worker
- Creative thinker
- Excellent Communication skills
- Strong work ethic
- Good leader
- Professionalism
- Work Order Management
- Facility Management
- First Aid Training
- Data entry proficiency
- Cultural Sensitivity
- Management Support
Relevantexperience
Loudoun County Government Parks and Rec Division
Hobbies and Interests
- Public Policy management / Project management
- Government and development
- YMSL Youth men's service league
- Philanthropy Executive Position for Kappa Delta Rho
- Member of James Madison Lacrosse team
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
I have a strong passion for public policy and government development, with a keen interest in how local policies can influence broader federal initiatives My leadership roles, including serving as Philanthropy Executive for Kappa Delta Rho, have enhanced my project management skills and my ability to drive meaningful change in my community I am deeply committed to community service, volunteering through the Youth Men’s Service League, where I’ve contributed to numerous local outreach programs Additionally, my experience as a student-athlete on the James Madison University Lacrosse team has instilled in me the values of teamwork, discipline, and perseverance, which I carry into all facets of my life
Timeline
Associate
Home Depot
05.2023 - 03.2024
Facility Supervisor
Loudoun County Government
03.2023 - Current
Pro Shop Staff
Chantilly National Golf & Country Club
05.2021 - 05.2023
Pro Shop Staff
Pleasant Valley Golf Course
02.2020 - 10.2020
Dulles South Food Pantry Volunteer
Dulles South Food Pantry
03.2014 - 03.2022
Master of Science - Public Policy Analysis
James Madison University
High School Diploma -
Freedom High School
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