Aikeym Lee
Petersburg
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
Work History
DSP
Peoples first LLC
Chester
06.2022 - Current
- Provided direct support to individuals with disabilities in daily activities.
- Assisted clients in developing life skills through tailored programs.
- Collaborated with a team to create a safe and supportive environment.
- Documented client progress and communicated updates to the care team.
- Engaged clients in recreational activities to promote socialization and enjoyment.
- Trained new staff on best practices for client care and safety protocols.
Customer Service Representative
Maximus Federal Services
Chester
06.2022 - 08.2025
- Assisted customers with inquiries and resolved issues effectively.
- Managed customer accounts and updated information in the system.
- Collaborated with team members to enhance service delivery strategies.
- Handled high-volume calls while maintaining quality communication standards.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Trained new representatives on company policies and customer service protocols.
Truck Driver
Atlantic Bulk Carrier
Providence Forge
07.2020 - 02.2022
- Operated trucks to transport bulk materials across designated routes.
- Maintained vehicle safety and compliance through regular inspections and maintenance checks.
- Managed loading and unloading of cargo with attention to safety protocols.
- Documented delivery logs and vehicle maintenance records accurately and promptly.
- Collaborated with team members to optimize delivery schedules and improve efficiency.
- Communicated with dispatchers regarding pickup and delivery times.
Psychiatric Technician
Central State Hospital
Petersburg
08.2018 - 03.2020
- Monitored patient behavior and reported changes to healthcare team.
- Assisted in developing individualized care plans for patients.
- Facilitated therapeutic activities to promote mental wellness and recovery.
Education
Dinwiddie High School
Dinwiddie, VASkills
- Client advocacy
- Crisis intervention
- Behavior management
- Individualized care planning
- Team collaboration
- Conflict resolution
- Active listening
- Effective communication
- Time management
- Equipment maintenance
Timeline
DSP
Peoples first LLC
06.2022 - Current
Customer Service Representative
Maximus Federal Services
06.2022 - 08.2025
Truck Driver
Atlantic Bulk Carrier
07.2020 - 02.2022
Psychiatric Technician
Central State Hospital
08.2018 - 03.2020
Dinwiddie High School