Aimee Potash
New Kent
Summary
Dependable professional with expertise in communication and multitasking. Certified in 'The Call Strategy', a proprietary technique for effective call management and conflict resolution. Experienced in fast-paced environments that demand adaptability and resilience. Actively pursuing part-time opportunities aligned with future career aspirations in Human Services.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Wine Steward
New Kent Winery
New Kent
02.2025 - 04.2025
- Assisted customers in selecting wines based on preferences and food pairings.
- Maintained inventory of wines, ensuring proper stock levels and organization.
- Conducted tastings and guided guests through wine experiences at the winery.
- Engaged with guests, sharing knowledge about vineyard practices and wine production methods.
Caregiver
Family Members
Lanexa
06.2010 - 04.2022
- Assisted clients with daily living activities and personal care tasks.
- Administered medications according to prescribed schedules and guidelines.
- Maintained a clean and safe environment for clients at all times.
- Provided companionship and emotional support to enhance client well-being.
- Assisted in planning and preparing nutritious meals for clients' dietary needs.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Education
Some College (No Degree) - Human Services
Old Dominion University
Norfolk, Virginia, VASkills
- Customer service
- Upselling strategies
- Wine education
- Inventory management
- Building rapport
- Able to lift 40 lbs
- Time management
- Dependable and responsible
- Communication skills
Certification
Certified Trainer of "The Call Strategy" - The Radclyffe Group LLC Fairfield, NJ
Timeline
Wine Steward
New Kent Winery
02.2025 - 04.2025
Caregiver
Family Members
06.2010 - 04.2022
Some College (No Degree) - Human Services
Old Dominion University